We performed a comparison between Fortinet FortiAuthenticator and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"Omada offers a technical solution that addresses both our needs."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"It is very stable. We have never had any issues with this solution."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"The most valuable feature of the solution is RADIUS service and the social network integration feature."
"This is a scalable product."
"The initial setup is so easy and there is no problem in the implementation."
"It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues."
"The most valuable feature is the flexibility in using the SMS messages."
"The solution's most valuable aspect is that it easy to install. The user experience is very good."
"Ease of integration with AD."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"The solution's ability to save and manage of all my passwords is great."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"The solution allows the user to search logs based on a specific time."
"Documentation."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"The user interface should have a more flexible design, where you can change it to your requirement."
"Omada Identity has a steep learning curve."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"If I had to name one thing, it would be the user interface (UI)."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc."
"The GUI has some shortcomings and can be made better. The GUI is not great."
"The integration with other products, for example, some SAML authentications, would make it more flexible."
"A better integration with other vendors."
"They could expand FortiAuthenticator's capabilities to accommodate a broader range of environments."
"The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker. Slow integrations can be taken up/out if there was more automation."
"No SMS gateway from the ISP"
"There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such."
"More off-hour support."
"having a RESTful implementation instead of RPC would have been more desirable."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"The tool must be made more robust."
Fortinet FortiAuthenticator is ranked 5th in Single Sign-On (SSO) with 52 reviews while OneLogin by One Identity is ranked 8th in Single Sign-On (SSO) with 16 reviews. Fortinet FortiAuthenticator is rated 8.0, while OneLogin by One Identity is rated 8.6. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Fortinet FortiNAC, Microsoft Entra ID and Cisco Duo, whereas OneLogin by One Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, LastPass and Cisco ISE (Identity Services Engine). See our Fortinet FortiAuthenticator vs. OneLogin by One Identity report.
See our list of best Single Sign-On (SSO) vendors and best Identity Management (IM) vendors.
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