Netsurion vs Trellix Helix comparison

Cancel
You must select at least 2 products to compare!
Microsoft Logo
33,792 views|18,846 comparisons
Netsurion Logo
950 views|346 comparisons
Trellix Logo
1,552 views|1,056 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Netsurion and Trellix Helix based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Netsurion vs. Trellix Helix Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There are a lot of things you can explore as a user. You can even go and actively hunt for threats. You can go on the offensive rather than on the defensive.""The pricing of the product is excellent.""The AI capability is one of the main features of the solution because I believe that in the market, there are few solutions that are providing security solutions based on AI and machine learning.""The part that was very unexpected was Sentinel's ability to integrate with Azure Lighthouse, which, as a managed services solution provider, gives us the ability to also manage our customers' Sentinel environments or Sentinel workspaces. It is a big plus for us. With its integration with Lighthouse, we get the ability to monitor multiple workspaces from one portal. A lot of the Microsoft Sentinel workbooks already integrate with that capability, and we save countless amounts of money by simply being able to almost immediately realize multitenant capabilities. That alone is a big plus for us.""The UI-based analytics are excellent.""Another area where it is helping us is in creating a single dashboard for our environment. We can collect all the logs into a log analytics workset and run queries on top of it. We get all the results in the dashboard. Even a layman can understand this stuff. The way Microsoft presents it is really incredible.""The most valuable feature is the UEBA. It's very easy for a security operations analyst. It has a one-touch analysis where you can search for a particular entity, and you can get a complete overview of that entity or user.""The Log analytics are useful."

More Microsoft Sentinel Pros →

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows.""Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for.""I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective.""We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats.""Netsurion has its own security operations center, where it tracks information that comes across our telemetry.""The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats.""We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee.""I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

More Netsurion Pros →

"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform.""FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs.""The most valuable features include predefined use cases and threatening states.""Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.""It is kind of simple and very easily deployable. You can start working with it very fast.""I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good.""The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."

More Trellix Helix Pros →

Cons
"If you're looking to use canned queries, the interface could be a little more straightforward. It's not immediately intuitive regarding how you use it. You have to take a canned query and paste it into an operational box and then you hit a button... They could improve the ease of deploying these queries.""They're giving us the queries so we can plug them right into Sentinel. They need to have a streamlined process for updating them in the tool and knowing when things are updated and knowing when there are new detections available from Microsoft.""Sentinel's reporting is complex and can be more user-friendly.""The troubleshooting has room for improvement.""When it comes to ingesting Azure native log sources, some of the log sources are specific to the subscription, and it is not always very clear.""I would like to be able to monitor applications outside of the Azure Cloud.""Documentation is the main thing that could be improved. In terms of product usage, the documentation is pretty good, but I'd like a lot more documentation on Kusto Query Language.""The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."

More Microsoft Sentinel Cons →

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports.""Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told.""The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them.""The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically.""The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated.""I would like to see the dashboard come up more quickly.""There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days.""The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

More Netsurion Cons →

"It should have more cloud connectors. It could also be cheaper.""The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution.""Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains.""Integrations could be improved, and the dashboard could be a little better.""FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer.""We have certain challenges with integrating the SOAR platform with multiple vendors.""Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."

More Trellix Helix Cons →

Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
  • "Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
  • "The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
  • "The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
  • "I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
  • "When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
  • "EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
  • "In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
  • More Netsurion Pricing and Cost Advice →

  • "The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
  • "It could be cheaper, but that applies to every product."
  • "FireEye Helix is a little expensive."
  • "I rate Trellix Helix a five out of ten for pricing."
  • More Trellix Helix Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
    765,234 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They… more »
    Top Answer:There is one area that needs improvement and that is with the agents and the server that's on-site. The system… more »
    Top Answer:Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
    Top Answer:Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify… more »
    Comparisons
    Also Known As
    Azure Sentinel
    Netsurion Managed Threat Protection, Netsurion EventTracker
    FireEye Helix, FireEye Threat Analytics
    Learn More
    Netsurion
    Video Not Available
    Trellix
    Video Not Available
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    Our open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.

    Trellix Helix is a cutting-edge product that revolutionizes the way businesses manage their data and streamline their operations. With its advanced features and user-friendly interface, Trellix Helix offers a comprehensive solution for businesses of all sizes. One of the key features of Trellix Helix is its powerful data management capabilities. 

    The product allows businesses to store, organize, and analyze large volumes of data in a secure and efficient manner. With its intuitive interface, users can easily navigate through the system and access the information they need, saving valuable time and effort. Trellix Helix also offers seamless integration with other business applications, making it a versatile tool for businesses. It can be easily integrated with existing systems, such as CRM and ERP software, allowing for a smooth flow of data across different platforms. This integration ensures that businesses have a holistic view of their operations and can make informed decisions based on accurate and up-to-date information. 

    Another standout feature of Trellix Helix is its robust reporting and analytics capabilities. It provides businesses with real-time insights and actionable intelligence, enabling them to identify trends, spot opportunities, and make data-driven decisions. The customizable dashboards and reports allow users to visualize data in a meaningful way, making it easier to understand complex information and communicate it effectively to stakeholders. 

    Trellix Helix offers advanced security features to protect sensitive business data. It employs industry-standard encryption protocols and access controls to ensure that data is secure and only accessible to authorized personnel. This level of security gives businesses peace of mind, knowing that their valuable information is protected from unauthorized access or breaches.

    Helix is a comprehensive and user-friendly solution for businesses looking to optimize their data management and streamline their operations. With its advanced features, seamless integration, robust reporting, and analytics capabilities, as well as top-notch security, Trellix Helix empowers businesses to make informed decisions, improve efficiency, and drive growth.

    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
    Police Bank, Verisk Analytics, Teck Resources
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Manufacturing Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm18%
    Non Profit9%
    Healthcare Company9%
    University9%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Manufacturing Company12%
    Government7%
    Financial Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Manufacturing Company11%
    Financial Services Firm8%
    Government8%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise60%
    REVIEWERS
    Small Business38%
    Midsize Enterprise33%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise17%
    Large Enterprise44%
    REVIEWERS
    Small Business57%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise12%
    Large Enterprise61%
    Buyer's Guide
    Netsurion vs. Trellix Helix
    March 2024
    Find out what your peers are saying about Netsurion vs. Trellix Helix and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Netsurion is ranked 15th in Security Information and Event Management (SIEM) with 24 reviews while Trellix Helix is ranked 32nd in Security Information and Event Management (SIEM) with 7 reviews. Netsurion is rated 8.4, while Trellix Helix is rated 8.6. The top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh, whereas Trellix Helix is most compared with LogRhythm SIEM, Splunk Enterprise Security, Trellix ESM, IBM Security QRadar and ArcSight Enterprise Security Manager (ESM). See our Netsurion vs. Trellix Helix report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.