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FireEye Endpoint Security vs Symantec Endpoint Detection and Response comparison

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Featured Review
Find out what your peers are saying about FireEye Endpoint Security vs. Symantec Endpoint Detection and Response and other solutions. Updated: January 2022.
565,304 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.""One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned.""Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems.""The entirety of our network infrastructure is Cisco and the most valuable feature is the integration.""Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations.""The most valuable feature is signature-based malware detection.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."

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"It's a stable solution with good performance.""FireEye Endpoint Security is easy to use and lightweight compared to others.""It has a feature called Isolation. If a device is compromised, we can connect it to our SOC, and no one would be able to access it. This way we can limit the damage to the network while we are investigating.""It is easy to use, flexible, and stable. Because it is a cloud-based solution and it integrates all endpoints of the cloud, we can do an IOC-based search. It can search the entire enterprise and tell us the endpoints that are possibly compromised.""The exploit guard and malware protection features are very useful. The logon tracker feature is also very useful. They have also given new modules such as logout backup, process backup. We ordered these modules from the FireEye market place, and we have installed these modules. We are currently exploring these features.""FireEye Endpoint Security's scalability is awesome. I think it is one of the best on that front."

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"The setup is quite easy.""The solution has great blocking features.""In Symantec, we have found that the most important feature is Application and Device Control.""The Detection vulnerability is very effective.""I have had absolutely no problem with using this solution, it really works well.""The most valuable features are that it is easy to connect and global settings are good.""IPS and the user interface are good features.""The most valuable feature is that the same agent can act as the endpoint detection and response agent."

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Cons
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""The GUI needs improvement, it's not good.""I would like to see integration with Cisco Analytics.""The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.""The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."

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"We would like to solution to offer better security.""They have something called Managed Detection and Response. They get intel from their customers, and that intel is shared with the rest of FireEye's customers. I want to subscribe to their intel, but that is not available to us.""Malware detection can be better. It doesn't have support and detection for the recent malware, but it has a compensatory control where it can do the behavior-based assessment and alert you when there is something malicious or unexpected. For example, when a certain user is executing the privilege command, which is not normal. These dynamic detections are good, and they compensate for malware detection.""The reports need more development. They need more details on the reports and more details taking the executive view into consideration.""The Linux support is very poor. I use base detection. Currently, they are providing malware protection and logon track features in Windows and Mac. These features aren't available in Linux. It will be helpful to extend these capabilities to Linux. We would also like assets grouping and device lock protection features, which are included in their roadmap.""Most of these types of solutions including others, such as Carbon Black and FortiEDR, all have the same features. However, Carbon Black is the leader when it comes to being robust and user-friendly and this solution should improve in those areas to stay more competitive.""It has very good integrations. However, its integration with Palo Alto was not good, and they seem to be working on it at the backend. It is not very resource-hungry, but it can be even better in terms of resource utilization. It could be improved in terms of efficiency, memory sizing, and disk consumption by agents."

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"The network forensics feature could be improved.""That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP.""It would be beneficial to have more integration and compatibility with other platforms.""It would be nice to see more granular timeline analysis.""It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable.""The Symantec portfolio is not big enough to cover the organization in all 360 degrees.""Technical support is not as good as we expect, and resolving problems should be more timely.""A significant deterioration in customer support."

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Pricing and Cost Advice
  • "The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
  • "Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
  • "In our case, it is a straightforward annual payment through our Enterprise Agreement."
  • "Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
  • "There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
  • "The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
  • "We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
  • "The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

    Information Not Available
  • "We are satisfied with the pricing."
  • "The price is okay, but it really depends on the customer's requirements."
  • "The price is really high and it should be lower."
  • "We have a yearly subscription, and the pricing is fair."
  • "It's a yearly subscription."
  • More Symantec Endpoint Detection and Response Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The most valuable feature is signature-based malware detection.
    Top Answer: 
    Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer: 
    The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer: 
    The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an… more »
    Top Answer: 
    It is easy to use, flexible, and stable. Because it is a cloud-based solution and it integrates all endpoints of the… more »
    Top Answer: 
    If you compare your solution without the antivirus solution, and the price of the agent, it is a little bit expensive… more »
    Top Answer: 
    I have had absolutely no problem with using this solution, it really works well.
    Top Answer: 
    Some fine-tuning is required because we often see false positives.
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Learn More
    Overview

    Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

    FireEye Endpoint Security is an integrated endpoint solution that detects, prevents and responds effectively to known malware and threats traditional anti-virus endpoint security products miss. It expands endpoint visibility and provides contextual frontline intelligence to help analysts automate protection, quickly determine the exact scope and level of any attack activity and adapt defenses as needed.

    Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation.
    Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.
    Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
    Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about FireEye Endpoint Security
    Learn more about Symantec Endpoint Detection and Response
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
    Information Not Available
    Top Industries
    REVIEWERS
    Government13%
    Healthcare Company13%
    Manufacturing Company13%
    University7%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company23%
    Government7%
    Financial Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider20%
    Government10%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider18%
    Financial Services Firm12%
    Government8%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise18%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise21%
    Large Enterprise51%
    REVIEWERS
    Small Business40%
    Large Enterprise60%
    REVIEWERS
    Small Business67%
    Midsize Enterprise11%
    Large Enterprise22%
    Find out what your peers are saying about FireEye Endpoint Security vs. Symantec Endpoint Detection and Response and other solutions. Updated: January 2022.
    565,304 professionals have used our research since 2012.

    FireEye Endpoint Security is ranked 10th in Endpoint Detection and Response (EDR) with 5 reviews while Symantec Endpoint Detection and Response is ranked 11th in Endpoint Detection and Response (EDR) with 9 reviews. FireEye Endpoint Security is rated 8.2, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of FireEye Endpoint Security writes "Enables us to do IOC-based search across the enterprise and isolate compromised devices". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "Provides great blocking features quickly; customer support has deteriorated significantly". FireEye Endpoint Security is most compared with CrowdStrike Falcon, Darktrace, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Cybereason Endpoint Detection & Response, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro XDR, Elastic Security and WatchGuard Threat Detection and Response. See our FireEye Endpoint Security vs. Symantec Endpoint Detection and Response report.

    See our list of best Endpoint Detection and Response (EDR) vendors.

    We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.