We performed a comparison between ESET Cloud Apps Protection and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The product is not resource-intensive."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The initial setup was easy."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Microsoft Defender for Office 365 is a stable solution."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The anti-malware and spam features are valuable."
"Symantec’s spyware and malware signature database is very good compared to other products."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The setup is pretty simple."
"Symantec is a secure product."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"It is a solid and stable product."
"Messaging Gateway is stable."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"Several simulation options are available within 365, and the phishing simulation could be better."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The pre-sales cost calculations could be more transparent."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"This product would benefit from better integration with Symantec Endpoint Protection."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"The product must improve the user dashboards."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"It could be more scalable."
"They really need to create a good package that competes with Microsoft."
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ESET Cloud Apps Protection is ranked 21st in Email Security with 2 reviews while Symantec Messaging Gateway is ranked 6th in SEG (Secure Email Gateway) with 20 reviews. ESET Cloud Apps Protection is rated 9.6, while Symantec Messaging Gateway is rated 8.2. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Kaspersky Security for Mail Server and Perception Point Advanced Email Security, whereas Symantec Messaging Gateway is most compared with Microsoft Exchange Online Protection (EOP), Cisco Secure Email, Fortinet FortiMail and Trend Micro Email Security. See our ESET Cloud Apps Protection vs. Symantec Messaging Gateway report.
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