We performed a comparison between ESET Endpoint Security and Trend Micro Apex One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"The product detects and blocks threats and is more proactive than firewalls."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The stability is very good."
"Fortinet is very user-friendly for customers."
"The most valuable feature is the analysis, because of the beta structure."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"I find the main valuable feature to be the antivirus, it is very effective with removing viruses."
"The product is good and has a good interface."
"It's a very user-friendly product."
"The most valuable feature of this solution is the ease of use."
"The ability to push policies and also to restrict an installation or to restrict any form of threat within the policy has been quite useful."
"The solution has very useful MDM features."
"The most valuable features of ESET Endpoint Antivirus are that it is lightweight, it will not take up too much CPU and memory of the server or workstation. The detection is good and easy to use."
"The solution is easy to install and configure."
"The solution is stable and integrated into the system quite well."
"The most valuable feature is the behavior monitoring."
"The most valuable feature of Trend Micro Apex One is the response time and detection module."
"The nano protection and device control are great."
"Offers great application control, vulnerability protection, and behavior monitoring."
"The product has proven to be very flexible over the years that we have had it."
"It is very precise and allows more permission for different use cases."
"Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind."
"Detections could be improved."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Cannot be used on mobile devices with a secure connection."
"The SIEM could be improved."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution should address emerging threats like SQL injection."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"In terms of areas for improvement, I didn't see any from ESET Endpoint Security because what's important is that it works as an antivirus solution. I do find its pricing expensive here in Hungary, so if the price could be lower, that would be good. ESET Endpoint Security is an antivirus, so it only needs to stop the virus. If it had other features, I wouldn't need it. Every program or solution has specific functions and in this case, ESET Endpoint Security is worth it as an antivirus, though in the next release of the solution, it would be better if there's some improvement in its antivirus database."
"The solution could have a more user-friendly interface."
"The solution could be more user-friendly."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
"I used Avira previously and ESET lacks certain aspects in comparison to Avira."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"It can be hard to set up if you need to customize it."
"Trend Micro Apex One can improve its vulnerability assessment and monitoring tools."
"We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late."
"We do not have much control as we have to work with regional policies and regional support."
"We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes."
"Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service."
"The scans in Trend Micro Apex One take a very long time and it takes up my system resources. I do not receive alerts. These areas could improve."
"The solution can be improved to utilize fewer system resources, like memory and hard disk, during scanning."
"The product can be a bit heavy."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trend Micro Apex One is rated 8.2. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Trend Micro Smart Protection. See our ESET Endpoint Protection Platform vs. Trend Micro Apex One report.
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