We performed a comparison between Dynatrace and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Comprehensive suite of solutions that can address all aspects of applications from dev to ops."
"Dynatrace makes it so much easier to proactively solve problems before they become big headaches, and easily pinpoint the root cause of an issue."
"The technical support has always been responsive."
"The dashboards are a really cool feature when I get to talking to clients. I ask them, "Why Dynatrace?" Because I need to push the tools that I have in my application. Then, they explain the monitoring of Dynatrace, saying the rate of the updates and features. They want to go with Dynatrace."
"We found Dynatrace is a robust tool which provides pretty good monitoring for a PCF environment"
"In general, it has helped me go through different logs more easily when something breaks."
"We can go back to when a specific user had an issue and trace the entire transaction from the client to the database."
"The view it provides for default analysis is very nice. The way in which it showcases how the metrics have been captured and how lucidly that they are displayed. This is a good thing to have from a technical and non-technical perspective."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"Infrastructure monitoring is the most valuable feature."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"The stability of the Micro Focus Voltage SiteScope is good."
"Hard to use for beginners, to setup and explore."
"Custom reporting capabilities should be extended, because it now has basic charting capabilities."
"Data streaming and dashboard loading can be improved to reduce dashboard latency."
"I still don't see the full depth of database metrics for database performance management. For example, I use Oracle Enterprise Manager and I use a type of access that provides me a lot of metrics and meaningful ways to evaluate database performance. That is something I don't see in Dynatrace yet."
"The product could be faster and lighter, especially the rich client which uses many resources."
"More integrations could prove very beneficial to us."
"Include network monitoring in more detail for deep dive analytics of network components."
"The other feature that Dynatrace should have is - from what I see in Dynatrace in our PoC - when you auto-upgrade the agents, the JVM or the application has to be restarted. But if you have something like an "auto-attach" feature, to attach the agent for the running process, it would not require a JVM restart. That would be nicer. That is a killer point."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. Dynatrace is rated 8.8, while OpenText SiteScope is rated 7.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText SiteScope is most compared with SCOM, AppDynamics, Prometheus, BMC TrueSight Operations Management and Splunk Enterprise Security. See our Dynatrace vs. OpenText SiteScope report.
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Hello,
Just to add to some of the comments regarding dynaTrace. So far those are all correct. I just want to add, dynaTrace also has the capability to perform agent-less monitoring as well. Some of the things we used SiteScope for (url monitoring, log file monitoring, etc.) we were able to transition into dynaTrace allowing us to get rid of SiteScope altogether due to it's ability to develop custom plugins which allows you to really do a lot of extra things that aren't available out of the box which I take advantage of everyday.
Thank you very much to one and all.
Sorry, don't really have a lot of exposure to either of the products.
Mark,
Sitescope is a bottum up (technical) monitoring tool. It is agentless. Advantages: 1) with a user account/password you can monitor your systems so a fast realization of technical monitoring. 2) you don't have to install an agent (prevent the "not invented by us syndrome" most admins have 3) it provides out of the box monitors for different technologies. You don't have to develop scripts first to enable monitoring 4) it's a perfect tool for setting up performance tests fast, it integrates in Loadrunner (this means that doing analysis is not delayed by importing technical metrics from other parties) 5) you can work independant from other silo's during performance tests. 6) history of metrics. Disadvantage 1) If there is no connectivity between Sitescope and the monitoring object there is no data collected 2) it samples, just like any other monitoring tool and so you miss the reason of time outs.
dynaTrace: is a 3 rd gen diagnostic tool. It's approach is the end user experience (top down approach). So it measures each individual session of each individual end user across the chain and measures where the response times is consumed. From that point you can drill down into the application layer where Sitescope is not able to do any monitoring at all. Sitescope only reaches the OS and Middleware layers, not the application layer. By drill down I mean: into the application code. You know exactly which application code is due to latency, which database calls are executed (SQL query) how many times and how that is related to the overall response time. Since version 5.5 you could also hook up technical metrics like the Windows Resource Counters, Websphere PMI metrics etc. So there is some overlap with Sitescope. dynaTRace is used to deploy across your DTAP and provides one reference point: the end user. There is no fingerpointing/blame game anymore: it gives you 100% grip and control, also in (synmchronous) messaging environments like Tibco. Besides the diagnostic functionality it embodies the ultimate monitoring maturity stack (BAM, Passive Monitoring, Active Monitoring, Technical Monitoring, Logfile monitoring). Minimal instrumenting, it doesn't sample in contradiction to AppDynamics. Besides Java and .NET, an ADK is available to build a custom Agent. Also a z/OS mainframe agent is available. Since version 6.0 (latest version) you can also import Wireshark measurements. dynaTrace hooksup with Gomeze SaaS (Active Monitoring outside customer premises) and DC RUM (Passive monitioring on customer premises infra)
With dynaTrace you save a lot of money regarding the required test cycles to find the root cause. With Sitescope the risk is bigger
It depents on what you customer's demand is: 1) Do you want to monitor only? 2) Do you want to monitor and solve the problem? 3) Is it part of Continuous Delivery?
If 1) there are other alternatives available (Open Source Graphite)
If 2+3 ) dynaTrace
Hi,
SiteScope is an agentless Infrastructure monitoring tool. It has a wide range of monitoring capabilities including Server,DB’s,Middleware,Network and application’s as well. Its very easy to deploy & configure.
Dynatrace is more application level monitoring. Its an agent based solution for java & Net applications. Its able to monitor transactions at thread level with deep drill down capabilities.
The solutioning will be based on the monitoring requirements, scope, cost & scalability.
Thanks,
Raj
The solutions have different purposes. I think it's better to summary both of them.
The HP SiteScope is a tool to monitor infrastructure components without agents. It monitors availability and some performance metrics of infrastructure elements. The metrics can be visualized by service model, so you can see which components are being affected.
dynaTrace monitors the application performance through agents. Applications developed by Java, .NET and PHP and also mobile applications are instrumented by the agents and monitored automatically. The monitoring covers 100% (all) transactions, providing traceability and point the problem. dynaTrace accelerates the troubleshooting, monitors end user experience, increase the collaboration between teams (dev, QA, prod, architectures), monitors business transaction effetivelly and also monitors infrastructure elements.
Regards,
Monica