We performed a comparison between DX Unified Infrastructure Management and Kentik based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"Probe packages and probe deployment."
"Monitors the infrastructure asset and also monitors as an IT service."
"It is the foundation for our monitoring solution."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"Monitoring infrastructure and business applications are the most valuable features."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"I recall the initial setup being straightforward."
"We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution."
"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."
"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."
"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."
"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."
"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."
"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."
"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."
"The Wi-Fi side needs improvement."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"The UIM has no features through goods and services yet. "
"There should be wider coverage of storage infrastructure."
"We want to see more investment in the UI and the dashboard."
"It would be good to implement views showing the aggregated status graphically."
"Reporting capability can be improved especially when it comes to availability."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"The dashboards need to be improved."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"I would like to see them explore the area of cost analysis."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"I consider the pricing model as an area for improvement."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while Kentik is ranked 46th in Network Monitoring Software with 12 reviews. DX Unified Infrastructure Management is rated 8.2, while Kentik is rated 9.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Kentik writes " Flexibility for creating reports and gaining more visibility is a definite strength". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas Kentik is most compared with ThousandEyes, Arbor DDoS, NETSCOUT nGeniusONE, SolarWinds NPM and Datadog.
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