We performed a comparison between DX Unified Infrastructure Management and Icinga based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It delivers our customers many metrics, so they may make decisions"
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"MultiWAN and Balance service"
"I recall the initial setup being straightforward."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"An affordable solution for small organizations to do basic network monitoring."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"Icinga does the job and is fairly stable."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"The apply rules feature saves a lot of time."
"We have found the solution to be stable."
"Macros and the ability to connect it to Google Maps are valuable features."
"The Wi-Fi side needs improvement."
"The UIM has no features through goods and services yet. "
"We want to see more investment in the UI and the dashboard."
"They need to continue to advance the filter capabilities, and provide more input fields."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"It would be good to implement views showing the aggregated status graphically."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"Icinga’s automation could be improved."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"The solution lacks many features important to higher-level IT management and network support."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"The installation and configuration are very complex."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while Icinga is ranked 23rd in Network Monitoring Software with 16 reviews. DX Unified Infrastructure Management is rated 8.2, while Icinga is rated 7.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Centreon. See our DX Unified Infrastructure Management vs. Icinga report.
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