Documentum Digital Asset Manager [EOL] vs OpenText Extended ECM comparison

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Pros
"EMC's documentation team has put a lot of effort into its literature, and the documentation and installation guides are simply superb.""It's a product with a swarm of different applications, each one answers the needs of a specific part of the business. They collaborate one with each other relatively smoothly."

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"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information.""Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful.""We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help.""Scalability is great. We can extend areas horizontally and vertically.""Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping.""The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM.""The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc.""Simplicity to roll out, features available, customization options."

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Cons
"The main work to do concerns cloud integration because our customers want to go to the cloud.""I would say scalability is a hot point to improve."

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"The solution's performance, stability, and consistency could be improved.""The initial setup can get really complicated, and it takes time.""We had some issues with scalability in the production. So, I would rate it a five out of ten.""When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product.""A dashboard with information would be nice to see.""The tool's documentation is not proper and has missing information like steps.""OpenText Extended ECM's user interface could be improved.""User interface needs improvement (at least in the version we are using, desktop client)."

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Pricing and Cost Advice
  • "It's absolutely not a product for small companies, but for middle sized or large ones it is not expensive. You pay for what you get, and there are a lot of benefits."
  • "They need a new way to do their pricing and licensing."
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  • "The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
  • "Both Open Text ECM and IBM File share are expensive."
  • "It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
  • "The tool's pricing is confusing to the end customer."
  • "The solution is expensive."
  • "OpenText Extended ECM is an expensive solution."
  • "The product is pricey."
  • "OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."
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    Top Answer:We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where… more »
    Top Answer:It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long… more »
    Top Answer:We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both for… more »
    Ranking
    Unranked
    In Digital Asset Management
    Views
    4,134
    Comparisons
    3,219
    Reviews
    12
    Average Words per Review
    692
    Rating
    7.5
    Comparisons
    Also Known As
    OpenText Content Suite Platform
    Learn More
    Overview
    EMC Documentum Digital Asset Manager (DAM) allows organizations to manage all of their content, rich media, and traditional documents through one interface. It provides enhanced capabilities to effectively manage rich media in addition to the complete set of enterprise content management capabilities offered by Documentum.

    OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

    Sample Customers
    Masdar, Postel, Informatica Trentina, JFK Library
    ATCO Australia, MSIG Asia, Orica, Salt River Project
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company18%
    Energy/Utilities Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Government13%
    Computer Software Company11%
    Financial Services Firm11%
    Manufacturing Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business43%
    Midsize Enterprise13%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise69%

    Documentum Digital Asset Manager [EOL] doesn't meet the minimum requirements to be ranked in Digital Asset Management while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Documentum Digital Asset Manager [EOL] is rated 7.6, while OpenText Extended ECM is rated 7.8. The top reviewer of Documentum Digital Asset Manager [EOL] writes "A swarm of applications for varying business demands, but scalability needs improvement". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Documentum Digital Asset Manager [EOL] is most compared with Aprimo and Adobe Workfront, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and OpenText Content Manager.

    We monitor all Digital Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.