Digital.ai Agility vs ServiceNow Strategic Portfolio Management comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Digital.ai Agility and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Digital.ai Agility vs. ServiceNow Strategic Portfolio Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"For visualization capabilities, the automation capabilities make it possible to support the different personas. The features and capabilities are excellent and come with excellent support.""Agility is highly flexible. It can do much more than what our client is doing with it. They use it in a defined way. Some at that company have a much broader knowledge of agile and SAFe, but they're given applications and a mandated way to work. We had to work within their parameters and provide an accurate transition so the data would be mapped and pushed through.""It allows my clients to have one central tool to manage their agile projects.""With some of the other tools, you have to buy 20 different plugins to get to the same capability that comes with the basic Agility capability.""It can generate reports showing a burndown chart, burnup chart, and the planned vs actual velocity."

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"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.""The technical support is pretty good. ServiceNow has consistently provided excellent assistance.""The solution is scalable.""The product is quite convenient and user-friendly.""The resource manager is useful.""The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided.""The ease of use is the most valuable feature. It's very intuitive to set up.""Competitive in terms of research"

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Cons
"The machine learning features are a new capability but could be improved. This is being worked by Digital.ai currently. Multicolor simulation, specifically, could be improved.""In my work as a contractor, it's always frustrating when a client has multiple software applications that don't talk to each other and they all perform the same function. That presents a huge challenge between their IT groups.""The user interface can be improved by adding Save, Edit, Add, Cancel, and Return buttons to the popup windows that are displayed when you click on a child item.""There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it.""Improve how to create and track releases. Currently, I have to create child projects."

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"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure.""The product comes with little options out of the box.""The interface isn't user-friendly.""The user interface could be more modern.""It could be more user-friendly.""The only issue for us is the pricing. It’s quite high in comparison with the competition.""Dashboard interface is limited functionally and not very user friendly""We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."

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Pricing and Cost Advice
  • "You get what you pay for. Don't let your development teams dictate what the portfolio management team should use as the main tool."
  • "Comparing the pricing to other products, I think this solution is in the middle."
  • More Digital.ai Agility Pricing and Cost Advice →

  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • "I would rate the cost as five out of ten."
  • "The licensing is based on metrics and is tailored to customer's needs."
  • "I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
  • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:With some of the other tools, you have to buy 20 different plugins to get to the same capability that comes with the basic Agility capability.
    Top Answer:We pay an annual fee based on a certain number of users and a rate that they gave us based on the number of users. Comparing the pricing to other products, I think this solution is in the middle. We… more »
    Top Answer:There is room for improvement in getting the analytics portion of the solution more integrated with the rest of it. The feature I would like to see is already in their newer licensing structure, and… more »
    Top Answer:The solution is expensive. In addition to the standard license cost, we may require specific applications, especially from an orchestration standpoint or additional plugins. Some of these plugins are… more »
    Top Answer:The configurations are fine, but the user interface could be improved. ServiceNow generally introduces a lot of new user interfaces, workspaces, and other features. There is room for improvement… more »
    Ranking
    Views
    647
    Comparisons
    453
    Reviews
    3
    Average Words per Review
    637
    Rating
    8.7
    Views
    3,417
    Comparisons
    2,420
    Reviews
    16
    Average Words per Review
    534
    Rating
    7.6
    Comparisons
    Also Known As
    VersionOne Lifecycle, VersionOne, CollabNet VersionOne, Digital.ai Continuum
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    Learn More
    Overview

    Enterprise business agility rests on agile planning that scales and has the flexibility needed to meet the needs of customers and the market. Digital.ai Agility enables organizations to scale up agile from the team level across the product portfolio, improve collaboration and efficiency, and deliver software that provides more value.

    ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

    ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

    Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

    ServiceNow SPM Best Practices

    • Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
    • Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
    • Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
    • Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

    ServiceNow Strategic Portfolio Management Benefits:

    ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

    • Big Picture Visualization
    • Improved Decision Making
    • Improved Process Management
    • Seamless Scalability
    • Increased Productivity
    • Improved Efficiency
    • Improved Time Management
    • Better Outcomes
    • Improved Communication
    • Comprehensive Reporting and Tracking
    • Improved Return on Investment


    ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

    Reviews from Real Users

    “The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

    “The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

    “The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

    Sample Customers
    Siemens Health Services (HS), Cerner Corporation, Aaron's, Federal Home Loan Bank of Atlanta, Kelley Blue Book, AOL, Axway, Tideworks, bwin Interactive Entertainment, AG, Intergraph, Eos Group, PeopleCube, Liquid Machines
    Proximus, UNT SYSTEM, SAP SuccessFactors
    Top Industries
    VISITORS READING REVIEWS
    Insurance Company17%
    Financial Services Firm14%
    Manufacturing Company14%
    Government9%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Renewables & Environment Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Government11%
    Manufacturing Company11%
    Computer Software Company10%
    Company Size
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise7%
    Large Enterprise85%
    REVIEWERS
    Small Business26%
    Midsize Enterprise7%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Digital.ai Agility vs. ServiceNow Strategic Portfolio Management
    March 2024
    Find out what your peers are saying about Digital.ai Agility vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Digital.ai Agility is ranked 9th in Enterprise Agile Planning Tools with 5 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 26 reviews. Digital.ai Agility is rated 9.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Digital.ai Agility writes " A scalable, full-package solution with a tech support team that bends over backwards to help". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Digital.ai Agility is most compared with Jira, Rally Software, Jira Align, Microsoft Azure DevOps and Chef, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Digital.ai Agility vs. ServiceNow Strategic Portfolio Management report.

    See our list of best Enterprise Agile Planning Tools vendors.

    We monitor all Enterprise Agile Planning Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.