We performed a comparison between Dell Encryption Enterprise [EOL] and Symantec Endpoint Encryption based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, McAfee, Sophos and others in Endpoint Encryption."The technical support provided by Dell EMC comes with proactive technical support."
"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"We can extend it to all of the critical endpoints and the servers, and we can ensure the confidentiality of the data."
"One notable aspect is the ability to customize alerts and other settings."
"We have been very satisfied with the solution's security capabilities."
"I like the solution for its encryption."
"Its management is good, and it is also scalable and mostly stable."
"The solution is easy to use."
"The most valuable feature is the ease of use."
"The most valuable features are the messaging features and shared folders."
"Some customers have less security in the solution regarding their data."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"If for example, a user forgets the endpoint key, they cannot access their data. We need a support team that is a single point of contact for the IT entity to be trained and to have documentation for troubleshooting and managing the solution."
"There are some issues with the single sign-on with the active directory. We had a few problems related to the synchronization between the active directory and the login features of the Symantec products because the users made many password changes during the day. The time for synchronization with the solutions can be improved. I would like to see mobile encryption. There should be a possibility to include all the mobiles of a company in the console. Many customers are asking about encryptions for tablets or cell phones, but we don't have any product that we are comfortable with to recommend to our customers."
"Its remote deployment should be improved. Currently, there is no remote deployment for Symantec Endpoint Encryption. You have to install it manually. There are some issues with AD integration and the time taken to reflect a password on the Endpoint Encryption Manager when a new user has changed the password, but they are already working on these issues, and these will be resolved in the next release."
"I think that they should improve the on-premises version to include the manageability and simplicity that is available on the cloud."
"We would like some advanced security protection features."
"The product can be expensive. Price was a factor in moving away from the product."
"One feature that is lacking is integration with Symantec Information Centric (ICT). As it is now, I don't see how to integrate the encryption with ICT, and in my opinion this is an area that certainly requires encryption, even though it's no longer supported by Broadcom."
"Upgrades from one version to another may only sometimes be straightforward, especially if one needs a clearer understanding of the process."
Dell Encryption Enterprise [EOL] doesn't meet the minimum requirements to be ranked in Endpoint Encryption with 3 reviews while Symantec Endpoint Encryption is ranked 7th in Endpoint Encryption with 34 reviews. Dell Encryption Enterprise [EOL] is rated 7.4, while Symantec Endpoint Encryption is rated 7.6. The top reviewer of Dell Encryption Enterprise [EOL] writes "Helpful auto-decryption features and great tech support, but problems with adding new applications and a time-consuming decryption process". On the other hand, the top reviewer of Symantec Endpoint Encryption writes "Provides a centralized management console and a straightforward initial setup process ". Dell Encryption Enterprise [EOL] is most compared with , whereas Symantec Endpoint Encryption is most compared with Microsoft BitLocker, McAfee Complete Data Protection, Cisco Secure Endpoint, Digital Guardian and WinMagic SecureDoc.
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