We performed a comparison between Dell Encryption Enterprise [EOL] and ESET Endpoint Encryption based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, McAfee, Sophos and others in Endpoint Encryption."One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"The technical support provided by Dell EMC comes with proactive technical support."
"The most valuable feature of ESET Endpoint Encryption is its rate of capturing viruses and malware."
"It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."
"The initial setup is easy."
"It is very secure and we have finally decided to use this after a thorough check. The interface is easy to navigate."
"This solution can be centrally managed."
"ESET Endpoint Encryption works as an antivirus system."
"The usability is the most valuable feature."
"The setup is getting easier."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"Some customers have less security in the solution regarding their data."
"Integration with central management needs improvement."
"From an admin perspective, the solution's UI could be more user-friendly."
"If you have issues with your network, you can't get updates, which is a problem."
"I would like to see better compatibility with mobile devices."
"The overall compatibility of the device is an area where the solution lacks."
"ESET Endpoint Encryption needs to improve pricing and security."
"I would like more robust reporting as part of the Remote Administrator."
"There should be more frequent updates."
Dell Encryption Enterprise [EOL] doesn't meet the minimum requirements to be ranked in Endpoint Encryption with 3 reviews while ESET Endpoint Encryption is ranked 6th in Endpoint Encryption with 12 reviews. Dell Encryption Enterprise [EOL] is rated 7.4, while ESET Endpoint Encryption is rated 8.4. The top reviewer of Dell Encryption Enterprise [EOL] writes "Helpful auto-decryption features and great tech support, but problems with adding new applications and a time-consuming decryption process". On the other hand, the top reviewer of ESET Endpoint Encryption writes "A reasonably priced solution that is an easy-to-use and effective at the same time". Dell Encryption Enterprise [EOL] is most compared with , whereas ESET Endpoint Encryption is most compared with Microsoft BitLocker, Sophos SafeGuard, Symantec Endpoint Encryption and WinMagic SecureDoc.
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