We compared Dell NetWorker and Dell PowerProtect Data Manager based on our user's reviews in several parameters.
In summary, Dell NetWorker and Dell PowerProtect Data Manager both receive positive reviews from users for their robust functionality, reliable data protection, and reasonable pricing. Dell NetWorker is praised for its customer service and responsiveness, while Dell PowerProtect Data Manager stands out for its seamless integration with existing systems and efficient data backup and recovery capabilities. However, Dell NetWorker users suggest improvements in user interface, performance, and compatibility, while Dell PowerProtect Data Manager users highlight the need for a more intuitive interface, better documentation, increased compatibility, and improved performance and reliability.
Features: The valuable features of Dell NetWorker include robust functionality, seamless backup and recovery capabilities, user-friendly interface, extensive customization options, and reliable data protection. On the other hand, Dell PowerProtect Data Manager offers seamless integration with existing systems and devices, efficient data backup and recovery capabilities, advanced analytics and reporting functionalities, robust security measures, user-friendly interface, and excellent customer support.
Pricing and ROI: The setup cost for Dell NetWorker is noted as relatively low and the licensing process is straightforward, according to users. In comparison, Dell PowerProtect Data Manager has received positive feedback in terms of pricing, setup cost, and licensing, with users finding the cost reasonable and the setup process hassle-free., Dell NetWorker users praised its efficiency, security, cost-effectiveness, and overall value. Meanwhile, Dell PowerProtect Data Manager impressed users with its efficiency, cost-effectiveness, streamlined processes, and comprehensive features.
Room for Improvement: Areas for improvement in Dell NetWorker include user interface, usability, performance, stability, and compatibility. Dell PowerProtect Data Manager could benefit from enhancements in interface, documentation, support resources, compatibility, performance, and reliability.
Deployment and customer support: Based on user feedback, both Dell NetWorker and Dell PowerProtect Data Manager have varied durations required for establishing a new tech solution. However, Dell NetWorker reviews mention varying durations for deployment and setup separately, while Dell PowerProtect Data Manager reviews suggest that these terms may refer to the same period., Dell NetWorker's customer service is praised for being responsive, efficient, and knowledgeable. Users express satisfaction with prompt and helpful assistance. Dell PowerProtect Data Manager's customer service receives positive comments, with users appreciating prompt and effective support. The support team is described as knowledgeable and helpful, ensuring a smooth experience for customers. Dell PowerProtect Data Manager stands out in terms of customer service and support.
The summary above is based on 27 interviews we conducted recently with Dell NetWorker and Dell PowerProtect Data Manager users. To access the review's full transcripts, download our report.
"The GUI is the best feature. It's very good and easy to use."
"The solution is very stable, especially if you are using a RAC environment."
"It's a good product that can be integrated easily with the Data domain."
"I feel that it is a good product."
"The backup feature for this product is good. It is easy to set up and easy to scale."
"It's easy to use."
"The solution has a longer lifespan."
"Data domain is a good feature."
"Dell EMC PowerProtect Data Manager is user-friendly and easy to use. it does what it needs to do."
"The product's initial setup phase was easy."
"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."
"The solution adequately handles data storage."
"The deduplication is the most valuable feature because it helps to control the overhead."
"The solution's initial setup is straightforward."
"It's the perfect solution for virtual and container directives. The data reduction feature works well, and we haven't had any issues."
"I would say flexibility is the most important feature of the product. The performance and speed are the best on the market."
"I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure."
"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."
"Lacks a restore feature."
"It is a little buggy at times, which is the only thing that I dislike about this product."
"Could have a better recovery system."
"The configuration is too complex."
"There are some limitations regarding scalability of the product."
"It is not easy to understand and deploy. It is complex in nature. Simplicity is not there. When we deploy it, the customer always needs some training from us. To make it user friendly, there should be one agent that can be used to back up every product. Dell EMC NetWorker uses so many user agents. In PowerProtect Data Manager, you can just install its VM, import that VM into vCenter, and you can start to do backups directly from vCenter. However, in Dell EMC NetWorker, you always need one server, and from that server, you need to initiate all backups. You must know the interface and the CLI. It is not user friendly. It would be a great feature if we can deploy Dell EMC NetWorker on a virtual machine, like Avamar. The additional features that are required in Dell EMC NetWorker are already available in PowerProtect Data Manager and Avamar. Therefore, there is no need to enhance Dell EMC NetWorker. It would be better if they can just rename it to PowerProtect Data Manager or Avamar."
"The Dell EMC PowerProtect Data Manager reports could improve. There should be different kinds of reports on failures, such as dashboards that we can submit to top management or auditors."
"They should include a feature similar to S3 bucket."
"A lot of improvement is required in Dell's first level of support."
"The interface is too complex."
"There is always room for improvement. The compression ratio should be improved as well as the efficiency."
"Management is difficult and it is hard to determine when things aren't working properly."
"As a new product, there are some things that still need to improve a bit as it matures."
"You need to use additional software to back up entire environments. It will be good if they could support entire tape libraries."
More Dell PowerProtect Data Manager Pricing and Cost Advice →
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Dell PowerProtect Data Manager is ranked 25th in Backup and Recovery with 8 reviews. Dell NetWorker is rated 7.8, while Dell PowerProtect Data Manager is rated 7.4. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Dell PowerProtect Data Manager writes "A tool that offers good capacity management and product management". Dell NetWorker is most compared with Dell Avamar, Veeam Backup & Replication, Veritas NetBackup, Commvault Cloud and Dell PowerProtect DD (Data Domain), whereas Dell PowerProtect Data Manager is most compared with Dell Avamar, Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Dell PowerProtect DP (IDPA) and Rubrik. See our Dell NetWorker vs. Dell PowerProtect Data Manager report.
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