We performed a comparison between Deep Instinct Prevention Platform and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is stable and scalable."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The price is low and quite competitive with others."
"Stability-wise, I rate the solution a ten out of ten."
"Its false positives are very low, because the behavior analysis engine double checks them."
"Deep Instinct complements the solutions we already have. You don't need to rip and replace any antivirus or endpoint that you have. It's easy to use and it's easy to have it side-by-side with other solutions. That makes it really easy to have an additional level of protection, rather than to hassle with doing solution migration."
"I really like the behavioral analysis feature, because it looks at all the different things, like arbitrary shellcode and reflective DLL. It looks at a lot of things that threat actors use as threat vectors to get into the environment."
"The detection rate is very high. In all the testing with around 20 partners in different environments, quite a lot of them had installed with other anti-malware applications, like Sophos. This software can co-exist with those applications in the same machine. This is impressive."
"The most valuable feature is its ability to detect and eradicate ransomware using non-signature-based methods."
"The support is very good. They reply and respond very quickly."
"This solution is good at catching viruses and it's very effective and lightweight, which are all things that you want in an antivirus product."
"The tools and the features available with this solution are very competitive. It is always updated to prevent upcoming attacks."
"It can scale as well."
"The most valuable feature of ESET Endpoint Security performance."
"It is a scalable solution."
"The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting."
"The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus."
"The product is quite affordable."
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I haven't seen the use of AI in the solution."
"The solution should address emerging threats like SQL injection."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Detections could be improved."
"The only minor concern is occasional interference with desired programs."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"I think it's probably the administration, especially the administration platform, which could be improved in the solution. It's clunky and hard to navigate, especially for inexperienced technicians."
"There's an issue in the installation process where you can't install it unless you disable the built-in Windows Bitdefender antivirus. So, you have to manually disable Microsoft Bitdefender in order to install Deep Instinct. So, that makes it impossible to do a network rollout unless you manually visit each computer, which is ridiculous."
"If the tool was able to provide fine-tuning capabilities from the product's end depending on the environment of its user, then it would be a good improvement in the solution."
"The interface on the endpoint could be a little more descriptive and more valuable. It doesn't always tell you the data you need to see. Improvement there would be very helpful."
"Due to the nature of deep learning, it’s sometimes difficult to determine why the AI model has blocked a specific file, although this has improved over time."
"If they can bring some additional, complementary solutions, like network scanning and the like, that will help. If they had some sort of a firewall which could help detect DDoS attacks and other things, it would be an improvement"
"The Deep Instinct client stops working when you have two servers and you add high availability or Windows Failover Cluster mode. It doesn't work in a clustered mode. I haven't yet had time to go back and talk with their support and get it fixed. It would be good if they can make the installation independent of an actual user. Currently, its installation is dependent on the actual user being logged in. For example, a computer has to be logged in for the installation to happen. If it is not logged in, then on the cloud platform, it is going to show that the client is offline. On the management side of the cloud platform, we would like to have the administrators segregated by logical entities. We have told them that on their cloud management platform, we would like to be able to segregate clients into different logical entities or organizations so that the administrators are able to manage only those entities that are within their designated organization."
"I would like them to use AI features to do preventative virus protection."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"Sometimes, ESET sends alerts within my own network that cause confusion. That is, it might warn about contamination, or that the VM has crashed, but it doesn't go further than that. It just shows me the alert and sometimes I am not sure what to do about it."
"The product could have better integration with third-party products that would help extend functionality."
"It would be great to have VIP functions added to the solution in a future release."
"The stability needs to be improved. There are bugs that you have to deal with."
"iOS compatibility for mobile security and parental control."
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Deep Instinct Prevention Platform is ranked 21st in Endpoint Protection Platform (EPP) with 18 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews. Deep Instinct Prevention Platform is rated 8.6, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CylancePROTECT and Malwarebytes, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our Deep Instinct Prevention Platform vs. ESET Endpoint Protection Platform report.
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