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Datadog Logo
38,317 views|22,917 comparisons
95% willing to recommend
Splunk Logo
812 views|557 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jul 4, 2023

We compared Datadog and Splunk APM based on our users' reviews in five parameters and you can find our conclusion below.

  • Ease of Deployment: Users generally find the initial setup for Datadog to be easy and straightforward. Some users receive assistance from service providers or technical support. On the other hand, Splunk APM's setup process is described as simple. Users mention using package installers and integration with Puppet for easy installation.

  • Features: Datadog offers beneficial attributes like interactive displays and data analysis, issue identification and log integration, ease of use for developers, and adaptability with artificial intelligence and machine learning abilities. Conversely, Splunk APM receives acclaim for its speedy implementation, intuitive interface, various ways to represent data, and the valuable ATM feature for microservices interactions.

    Based on the provided review answers, Datadog could improve in areas such as user-friendliness, integration capabilities, intuitive user interfaces, ease of learning, monitoring of external websites, SSL security, complexity of setup, security features, customization options, and AI and ML concepts. On the other hand, Splunk APM has room for improvement in monitoring workloads, custom metrics, readability of logs, scaling of microservices, integration with Splunk Cloud, performance, and documentation.

  • Pricing: Datadog's setup cost is somewhat costly and can be confusing for users, who recommend improved documentation. The expenses can escalate if certain features are extensively utilized. In contrast, Splunk APM is reasonably priced and less costly than rivals, although feedback on its pricing and licensing is limited.

  • ROI: Users have reported various outcomes in terms of ROI for Datadog, including time savings, reduced blindspots, and improved debugging speed. On the other hand, the reviews for Splunk APM are mixed, with one user expressing uncertainty about the ROI and another noting a positive return after switching to it.

  • Service and Support: The opinions on customer service and support for Datadog and Splunk APM vary. Some users appreciate the prompt and helpful assistance provided by Datadog's support team, while others have encountered slow or unresponsive support, especially in the Asia-Pacific region. In contrast, customers generally have positive experiences with Splunk APM's customer service, finding the support team helpful. Nevertheless, there have been instances where updates and explanations for issues were delayed.

Comparison Results: Users appreciate Datadog's user-friendly interface, ease of use, and seamless setup. Its extensive integrations, troubleshooting capabilities, and instrumentation features are highly valuable. Additionally, Datadog offers flexibility and observability, along with a wide array of additional features. On the other hand, while Splunk APM is also considered user-friendly and quick to deploy, it lacks customization options and has challenging log navigation, resulting in slower performance. Despite being somewhat expensive, Datadog's pricing is justified due to its value and flexibility, whereas Splunk APM's pricing is reasonable. The customer service and support for both products generate mixed reviews, but Datadog generally receives positive feedback for its helpful and responsive support.

To learn more, read our detailed Datadog vs. Splunk APM Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The dashboards are great.""The ability to send notifications based on metadata from the monitor is helpful.""Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis.""The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such as AppDynamics and Dynatrace. Some of the features include AI and ML capabilities and cloud and analysis monitoring""The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment.""The observability pipelines are the most valuable aspect of the solution.""It lets us react more quickly to things going wrong. Whereas before, it might have been 30 minutes to an hour before we noticed something going on, we will know within a minute or two if something is off, which will let us essentially get something back up and running faster for our customers, which is revenue.""It is great that creating an incident is possible from Slack while having all the relevant data in Datadog."

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"The solution is stable and reliable.""Splunk's dashboards are great.""Detectors are a powerful feature.""Splunk APM has helped us to standardize logging and monitoring procedures.""The most valuable features are troubleshooting and optimizing application performance.""I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data.""The features are pretty much ready out of the box.""This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."

More Splunk APM Pros →

Cons
"Federated views for Datadog dashboards are critical as large companies utilize multiple instances of the product and cannot link the metrics or correlate the metrics together. This stunts the usage of Datadog.""The documentation could be improved regarding setting up the agent properly and debugging.""As a new customer, the Datadog user interface is a bit daunting.""It is very difficult to make the solutions fit perfectly for large organizations, especially in terms of high cardinality objects and multi-tenancy, where the data needs to be rolled up to a summarized level while maintaining its individual data granularity and identifiers.""The product could do better with its notifications.""Managing dashboards as IaC is a bit hard to work out at times.""The solution needs to integrate AI tools.""I would love to see more metrics or analytics in IoT devices."

More Datadog Cons →

"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want.""The cardinality is pretty low.""It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays.""I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need.""They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved.""Splunk APM should include a better correlation between resources and infrastructure monitoring.""The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected.""The UI enhancements could be a way to improve the solution in the future."

More Splunk APM Cons →

Pricing and Cost Advice
  • "​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
  • "It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
  • "Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
  • "At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
  • "The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
  • "It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
  • "The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
  • "It didn't scale well from the cost perspective. We had a custom package deal."
  • More Datadog Pricing and Cost Advice →

  • "The price of Slunk APM is less than some of its competitors."
  • "The pricing is reasonable."
  • "Splunk APM is a very cost-efficient solution."
  • More Splunk APM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good core… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network… more »
    Top Answer:Detectors are a powerful feature.
    Top Answer:We currently lack log analysis capabilities in Splunk APM. Implementing this functionality would be very beneficial. With log analysis, we could eliminate our dependence on Splunk Enterprise and rely… more »
    Top Answer:We use Splunk APM to monitor the performance of our applications.
    Ranking
    Views
    38,317
    Comparisons
    22,917
    Reviews
    94
    Average Words per Review
    433
    Rating
    8.6
    Views
    812
    Comparisons
    557
    Reviews
    11
    Average Words per Review
    620
    Rating
    8.1
    Comparisons
    Dynatrace logo
    Compared 21% of the time.
    Azure Monitor logo
    Compared 14% of the time.
    New Relic logo
    Compared 10% of the time.
    AWS X-Ray logo
    Compared 4% of the time.
    AppDynamics logo
    Compared 4% of the time.
    Learn More
    Overview

    Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.

    Datadog Benefits

    Some of the ways that organizations can benefit by deploying Datadog include:

    • Gain an integrated view of the services and programs that IT teams are employing across their networks. Users can view and monitor all of the disparate programs that they have running across their networks with this one solution. They can track these programs across the entirety of the data’s life cycle.
    • Analyze and utilize massive amounts of data in real time. Datadog’s dashboards gather data in real time. Administrators can utilize their network’s data the minute that it becomes relevant to them. Decisions can be made based on the most current information available.
    • Keep your cloud network secured against digital threats. Datadog enables users to create alerts that will notify the minute that threats arise. IT teams and administrators can rapidly address any issue that comes up and prevent any existing problem from growing worse.
    • Easily get it up and running. Users can set up Datadog, configure it, and employ API integrations to connect it to external solutions with ease.

    Datadog Features

    • Customizable and prefabricated monitoring dashboards. Administrators are supplied with two different types of dashboards that they can choose from when they are setting up Datadog. They can customize the dashboards to fit any specialized monitoring need. Additionally, users can choose to use prefabricated dashboards that come with the solution.
    • Disaster recovery feature. Datadog has a built-in feature that enables organizations to continue functioning if some disaster strikes their network. If the network suffers damage, Datadog can restore lost data and infrastructure. Should a digital threat do damage to the network, Datadog ensures that the damage is not irreparable.
    • Vulnerability scanning tool. Users can keep ahead of threats to their networks by employing Datadog’s vulnerability scanning feature. This tool scans the entirety of a user’s network and warns them if a vulnerability is detected. Users can then move to patch these holes in their security before the threat to their network can escalate.

    Reviews from Real Users

    Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.

    A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”

    Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.

    Splunk APM is a comprehensive application performance monitoring solution that provides real-time insights into the performance and availability of your applications. 

    It offers end-to-end visibility across the entire application stack, from the front-end user experience to the back-end infrastructure. With Splunk APM, you can proactively identify and resolve performance issues, optimize application performance, and ensure a seamless user experience. 

    Splunk APM leverages machine learning and AI-powered analytics to automatically detect anomalies and provide actionable insights. The product supports a wide range of programming languages and frameworks, making it suitable for both monolithic and microservices-based architectures. It also integrates seamlessly with other Splunk products, allowing you to correlate APM data with logs, metrics, and other operational data for a holistic view of your application environment. 

    With its intuitive interface and powerful features, Splunk APM empowers developers, operations teams, and business stakeholders to deliver high-performing applications and drive better business outcomes.

    Sample Customers
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company14%
    Comms Service Provider11%
    Pharma/Biotech Company5%
    VISITORS READING REVIEWS
    Educational Organization31%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm33%
    Computer Software Company22%
    Pharma/Biotech Company11%
    Educational Organization11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm15%
    Manufacturing Company14%
    Healthcare Company10%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise19%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise38%
    Large Enterprise46%
    REVIEWERS
    Midsize Enterprise7%
    Large Enterprise93%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise8%
    Large Enterprise76%
    Buyer's Guide
    Datadog vs. Splunk APM
    March 2024
    Find out what your peers are saying about Datadog vs. Splunk APM and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while Splunk APM is ranked 14th in Application Performance Monitoring (APM) and Observability with 12 reviews. Datadog is rated 8.6, while Splunk APM is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Splunk APM writes "Provides great visibility, analysis, and data telemetry". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Splunk APM is most compared with Splunk ITSI (IT Service Intelligence), Sentry, Elastic Observability, Monte Carlo and VMware Aria Operations for Applications. See our Datadog vs. Splunk APM report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.