CrowdStrike Falcon Complete vs Fidelis Elevate comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between CrowdStrike Falcon Complete and Fidelis Elevate based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CrowdStrike Falcon Complete vs. Fidelis Elevate Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed.""Binary Defense has a human service department that provides live monitoring for our systems.""The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to.""With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating.""Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done.""The case interface is Binary Defense MDR's most valuable feature.""The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor.""One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

More Binary Defense MDR Pros →

"The most valuable feature is that it has a zero-day approach. It does not work with the signature itself. It looks into what is happening on an endpoint and protects you better against threats that are not yet known but are captured in a signature. It provides far better detection than when it is only signature-based. You get much quicker protection against any new threat. This is the most important feature of the CrowdStrike solution.""It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers.""Crowdstrike has better support than Carbon Black.""If someone is using the old Microsoft Office and the system is not updated, then CrowdStrike takes action on behalf of the operating system.""CrowdStrike Falcon Complete provides complete details of any malicious activity, including the impact date and file source.""It is working well. I tried a ransomware attack myself, and they were very fast in mitigating. I am very convinced of this product, and I am very satisfied with how it is working. The team behind the program itself is very valuable. If you don't have your own security team, they can do a great job for you. If your IT team isn't in the company, this can be of great value to you. Its documentation is very good. They have many different dashboards, and they do have a lot of information. Sometimes, it can be a bit overwhelming how much information is there, but once you find your way through with them, everything is very logical.""We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats.""It is very easy to manage the licenses centrally because these are cloud licenses. There is no need for manual data reports."

More CrowdStrike Falcon Complete Pros →

"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours.""The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max.""It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM.""It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies.""There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs.""Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up.""It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly""Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."

More Fidelis Elevate Pros →

Cons
"I would like to see more frequent check-ins with our security status.""We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement.""I would like to get more reports from Binary Defense about what they're blocking.""Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine.""The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements.""The current reporting system could benefit from improvement.""It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR.""We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

More Binary Defense MDR Cons →

"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future.""Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne.""Its reporting feature could be user-friendly.""There can be an application for the mobile device for the administrator of the platform to have an overview. In less than two minutes, they should be able to see what is going on and take action.""CrowdStrike Falcon Complete could improve by having advanced features, such as SOC, and HDR. There would have been a lot of processes involved.""I would like to see CrowdStrike Falcon Complete XDR integrate more effectively with other technologies.""In a future release, it would be ideal if they could add reporting and action histories to their suite of features.""The reporting could be better. It's not as good as it could be."

More CrowdStrike Falcon Complete Cons →

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface.""Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement.""Configuration, in terms of building the collector and communicating with endpoints, is complex.""There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial.""I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.""We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new.""The reports in the endpoint area of Elevate can be improved."

More Fidelis Elevate Cons →

Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "The price is okay, although you're not going to get away cheap when it comes to security."
  • "At approximately €60 per machine, per year, I think that it's a good price point."
  • "It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
  • "The average price is approximately $500 per customer."
  • "CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
  • "They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
  • "Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
  • "There is a license for this solution and everything is included. However, The price of the could be lower."
  • More CrowdStrike Falcon Complete Pricing and Cost Advice →

  • "You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
  • "It's quite expensive but we can customize it to reduce the price."
  • "Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
  • "It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
  • More Fidelis Elevate Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
    765,386 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:I am not a CrowdStrike fanboy, but as an IT leader, they make my life easy. I like proactive monitoring and remediation… more »
    Top Answer:If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the… more »
    Top Answer:The biggest thing is to scan into your Office 365 environment, not from a cloud access security broker standpoint, but… more »
    Top Answer:It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to… more »
    Top Answer:It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We… more »
    Top Answer:The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The… more »
    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Falcon Complete
    Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
    Learn More
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    Falcon Complete: Endpoint protection delivered as a service. The highest level of endpoint security maturity delivered immediately, without the burden of building and managing it yourself.

    Try Falcon for free at https://go.crowdstrike.com/

    Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
    First Midwest Bank
    Top Industries
    REVIEWERS
    Manufacturing Company33%
    Comms Service Provider8%
    Sports Company8%
    Recreational Facilities/Services Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company8%
    Financial Services Firm8%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm15%
    Construction Company10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Manufacturing Company7%
    Financial Services Firm7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company13%
    Government10%
    Energy/Utilities Company8%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    REVIEWERS
    Small Business42%
    Midsize Enterprise21%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise22%
    Large Enterprise49%
    REVIEWERS
    Small Business75%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise9%
    Large Enterprise71%
    Buyer's Guide
    CrowdStrike Falcon Complete vs. Fidelis Elevate
    March 2024
    Find out what your peers are saying about CrowdStrike Falcon Complete vs. Fidelis Elevate and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 74 reviews while Fidelis Elevate is ranked 25th in Managed Detection and Response (MDR) with 7 reviews. CrowdStrike Falcon Complete is rated 8.6, while Fidelis Elevate is rated 8.4. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Red Canary MDR, whereas Fidelis Elevate is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, VMware Carbon Black Cloud and Trellix Endpoint Security (ENS). See our CrowdStrike Falcon Complete vs. Fidelis Elevate report.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.