ControlUp vs Splunk Infrastructure Monitoring comparison

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ControlUp Logo
1,951 views|1,262 comparisons
100% willing to recommend
Splunk Logo
1,624 views|935 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ControlUp and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ControlUp vs. Splunk Infrastructure Monitoring Report (Updated: March 2024).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"ControlUp has an easy installation process.""When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting.""The script-based actions have allowed us to extend the core reporting capabilities.""It has a great career time monitoring tool.""The most valuable features in ControlUp are endpoint monitoring and the many features that are available.""Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI.""Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service.""It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."

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"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything.""It is very easy to monitor multiple cloud environments. It's like a single pane of glass for us. We can use it to monitor our on-prem and both of our cloud environments as opposed to having different tools for each environment. It makes it all come together in one tool.""The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward.""The Add data feature lets you gather any type of log and easily analyze it.""The alerts are the most valuable feature.""Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise.""The product retains a lot of log data for subsequent analysis.""The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."

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Cons
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider.""It can be improved by including script-based scheduling.""Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better.""This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense.""We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call.""The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections.""The graphical user interface needs to be improved from version to version.""Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

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"The price has room for improvement.""It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers.""The solution should have more sensors regarding fiber intelligence for security measures.""The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions.""They do not have all the features that I expect right now.""The deployment can be quite complex.""It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it.""A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."

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Pricing and Cost Advice
  • "We are satisfied with the price compared to other solutions."
  • "Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
  • More ControlUp Pricing and Cost Advice →

  • "The product is a bit expensive considering the competition but the company may negotiate the price."
  • "This is an expensive solution."
  • "The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
  • "Splunk has been fairly expensive, but it has been predictable."
  • "I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
  • "I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
  • "It is expensive."
  • More Splunk Infrastructure Monitoring Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:When using ControlUp, the core feature that we have found valuable is its UI It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the… more »
    Top Answer:They have standard and platinum licensing. We have a platinum license.
    Top Answer:This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another… more »
    Top Answer:I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing.
    Top Answer:The clustering part of indexes can be more refined. They can cut down a bit at the monetary level for the long-time customers. We recently had a scenario where we were in discussions to see if there… more »
    Ranking
    Views
    1,951
    Comparisons
    1,262
    Reviews
    6
    Average Words per Review
    864
    Rating
    8.7
    Views
    1,624
    Comparisons
    935
    Reviews
    13
    Average Words per Review
    628
    Rating
    8.7
    Comparisons
    Also Known As
    Splunk Insights for Infrastructure
    Learn More
    Overview

    ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

    The ControlUp platform supports:

    • Any digital workstyle
    • Physical endpoints
    • Virtual desktops
    • Apps
    • SaaS
    • Web apps
    • Unified communications tools

    ControlUp Features

    ControlUp has many valuable key features. Some of the most useful ones include:

    • Out-of-the-box device and performance metrics
    • Custom metric and device data collection
    • Non-intrusive, secure agents with offline mode
    • Custom reporting
    • Easy-to-use dashboards
    • Scalable SaaS infrastructure
    • Built-in troubleshooting & remediation actions
    • Remote assist
    • Custom script actions
    • Multiple scripting languages
    • Automation and alerting

    ControlUp Benefits

    There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

    • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
    • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
    • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
    • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
    • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
    • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

    A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

    A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

    A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

    Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability. 

    Instant visualization

    Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.

    Real-time actionable alerts

    Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.

    Centralized, enterprise controls

    Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.

    Scale with confidence

    Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.

    Sample Customers
    B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
    Entrust Datacard
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Non Profit14%
    Energy/Utilities Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Healthcare Company12%
    Insurance Company8%
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company20%
    Computer Software Company13%
    Logistics Company13%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company15%
    Government8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    REVIEWERS
    Small Business35%
    Midsize Enterprise27%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise9%
    Large Enterprise71%
    Buyer's Guide
    ControlUp vs. Splunk Infrastructure Monitoring
    March 2024
    Find out what your peers are saying about ControlUp vs. Splunk Infrastructure Monitoring and other solutions. Updated: March 2024.
    768,246 professionals have used our research since 2012.

    ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while Splunk Infrastructure Monitoring is ranked 14th in IT Infrastructure Monitoring with 23 reviews. ControlUp is rated 8.8, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and SolarWinds NPM, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Cisco Intersight, ITRS Geneos and Amazon CloudWatch. See our ControlUp vs. Splunk Infrastructure Monitoring report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.