We performed a comparison between ControlUp and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"ControlUp has an easy installation process."
"The script-based actions have allowed us to extend the core reporting capabilities."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"It has a great career time monitoring tool."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"The initial setup is easy."
"The most valuable features in SolarWinds NPM are the network search and diagnostic tools."
"Their support team is efficient, and it is easy to set up."
"We don't have any issues with the stability of SolarWinds NPM."
"The interface is user-friendly, making it easy to use."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"It can be improved by including script-based scheduling."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"The graphical user interface needs to be improved from version to version."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
"If they did some type of synthetic monitoring, it would have been better."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"The solution does not offer much customization so is somewhat inflexible."
"Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the ability to generate their own graphs, views, and so on; all of this must be done by an admin today."
"Being able to detect devices that are trying to connect wirelessly would make using this solution much easier."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 146 reviews. ControlUp is rated 8.8, while SolarWinds NPM is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and ServiceNow IT Operations Management, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our ControlUp vs. SolarWinds NPM report.
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