We performed a comparison between ControlUp and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The script-based actions have allowed us to extend the core reporting capabilities."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"ControlUp has an easy installation process."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"It has a great career time monitoring tool."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"The installation is not that complex."
"Its proactiveness is its most valuable feature. We already know when we come in, in the morning, if a server or site is down, as opposed to someone telling us."
"Ability to create a dashboard inside software monitoring."
"It is nice to have one place where all the information is right there in front of us."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time."
"The feature whereby it shows when my hard drives are moving towards thresholds that would be considered outages, before they reach that point - that is valuable."
"The product is simple and easy to implement."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"The graphical user interface needs to be improved from version to version."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"It can be improved by including script-based scheduling."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."
"The licensing policy needs more flexibility."
"There seems to be a big jump from the basic scan to the really thorough scan. There is a big jump in the quantity of sensors it uses for certain things. One minute you might get ten and then the next you get 200. There seems to be a big jump between the two at times."
"The technical support service should be improved."
"PRTG's documentation could be improved."
"The inventory of the device should be improved."
"When it comes to third-party integration, one of the things we were looking at was putting some sensors onto our firewall, for instance. If there were a little bit more documentation and some step-by-step guides around that, that would be useful for us."
"PRTG would be improved if it required less memory to run."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. ControlUp is rated 8.8, while PRTG Network Monitor is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and LogicMonitor, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our ControlUp vs. PRTG Network Monitor report.
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