We performed a comparison between ControlUp and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ControlUp has an easy installation process."
"The script-based actions have allowed us to extend the core reporting capabilities."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"It has a great career time monitoring tool."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"Single pane of glass to review status of the full environment."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"It gives good insight into inside of what's going on with Exchange."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"It can be improved by including script-based scheduling."
"The graphical user interface needs to be improved from version to version."
"Back-end configuration is not easy to implement."
"would like to see improvements in the alarm display console."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"Dashboards are difficult to create, and not so useful."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"The integration must be improved."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while eG Enterprise is ranked 42nd in IT Infrastructure Monitoring with 21 reviews. ControlUp is rated 8.8, while eG Enterprise is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, Login VSI and PRTG Network Monitor, whereas eG Enterprise is most compared with Grafana, Zabbix, Dynatrace, AppDynamics and PRTG Network Monitor. See our ControlUp vs. eG Enterprise report.
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