Control-M vs OpenText Cloud Service Automation comparison

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Executive Summary

We performed a comparison between Control-M and OpenText Cloud Service Automation based on real PeerSpot user reviews.

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765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"In our bank, all new applications need to be implemented with Control-M. We try to look for the best way to establish communication between both products. One of the new features for us is Application Integrator. It is a very interesting feature because it lets us integrate with those applications that are not included in Control-M. By using Application Integrator, we can easily integrate new technologies. With the help of Application Integrator, we recently integrated with Blue Prism, which is a robotic product. We could integrate such processes into Control-M. Now, we are working with Ansible, and we are putting Ansible automated processes into Control-M.""I find it very helpful to be able to keep track of all our help desk tickets.""Our ability to integrate with many different solutions has been invaluable. The new approach of the automation API and jobs-as-code is also valuable.""If they have ad hoc requirements, then they can theoretically schedule their own file transfers with the Self Service. We are trying to push as much work back to the customers or developers that have that requirement, because they prefer to help themselves, if possible. We try empowering them and enabling them through Control-M, especially for file transfers, because it is a much broader base of the business then just with batch scheduling. Typically, with SAP batch scheduling, it would work with dedicated teams. With file transfers, the entire business is involved. There are business users, end users, etc. It definitely needs to be as simple as possible and as managed as well as possible. They need to manage it themselves, if possible, because our team is not growing but the number of customers, applications, and jobs are growing. We need to hand back some of the responsibility to the customer for them to resolve and action it.""The most valuable features are the GUI console, stability, and workflow.""The monitoring tool is very good. It's very easy for expert and entry-level users to use on short notice.""Control-M provides us with a unified view, where we can easily define, orchestrate, and monitor all our application workflows and data pipelines. It also provides the ability to filter. So, if I don't want to see everything, I can also narrow it down or open ViewPoint. This is very important since we have thousands of jobs to monitor. If we did not have this ability, it would be very difficult to see what is going on.""We are now able to deliver data to our data warehouses and dashboards promptly."

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"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is.""The tool's most valuable feature is life cycle management."

More OpenText Cloud Service Automation Pros →

Cons
"They really need to work on improving the web interface, as there are still a lot of bugs... In general, they need to do a lot of work on shoring up their testing and quality assurance. A lot of bugs seem to make it into the product.""A developer sandbox could be very helpful to try out new features or experience them.""The reporting functionality needs a lot of work. We have faced problems with different versions where we run the right report, but it gives us blank entries. Then, when we run the same report again, it gives the correct data.""The response time could be faster when you need a person to answer your questions. There are situations where availability becomes crucial.""I would like to see automatic license management. And probably more importantly, some kind of machine learning to help identify the optimum automation path.""The reporting tool still needs a lot of improvement. It was supposed to get better with the upgrade, and it really didn't get better. It needs help, because it's such a useful thing to have. It needs to be more powerful and easier to use.""I would like to have a web version of Control-M to replace the client. Currently, our support and jobs-creation teams are using the client and that needs to be installed on a PC. It's very heavy, consuming a lot of resources compared to the web portal. I know that they're trying to improve the client with the latest version, but for me, there hasn't been enough improvement yet.""There is definitely room for improvement. Version 9.0.20 actually comes with a web-based interface, but there are still a lot of things unavailable with it. There will eventually be more inclusions added into the web interface, but there is still a long way to go."

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"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.""I would like fewer restrictions as a software tester."

More OpenText Cloud Service Automation Cons →

Pricing and Cost Advice
  • "Compare to other tools Pricing and licensing was more. It should be decrease."
  • "BMC does NOT have a great licensing model from my perspective."
  • "we are more looking for a better cost/license/performance model because BMC, while we could say it's the best, is also the most expensive. That is what we are probably most annoyed with. We are paying something like €1,000,000 over three years for having 4,000 jobs running. That's expensive."
  • "We have account based licensing. There are two or three types of licensing. One of them is based on the number of jobs, so we a license close to 4,000 jobs per day. The cost is based on the different modules, which we buy from them. If we a buy a hardware module, which we are presently using and integrating, that is an additional cost, but I'm not sure of the amount. Each module comes with a different cost."
  • "As we increase the number of tasks or jobs on the system, there are concerns about cost."
  • "We have a five-year contract with task-based licensing."
  • "This product saves hours in a day based on my experience working here versus other companies with manually operations."
  • "It works on task-based licensing."
  • More Control-M Pricing and Cost Advice →

  • "OpenText Cloud Service Automation's pricing is average."
  • More OpenText Cloud Service Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and… more »
    Top Answer:In Helix Control-M, we have the automation API that allows us to customize and do integrations easily in any script, such as Java or Python. It is all integrated within the integration API.
    Top Answer:It is not bad. The company can afford it, and it pays for itself. We have those jobs running automatically.
    Top Answer:The tool's most valuable feature is life cycle management.
    Top Answer:OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
    Top Answer:My organization uses the enterprise server solution, Micro Focus, on Azure. We are working on a project to migrate a mainframe code to the micro-enterprise developer on Azure, submitting our JCL jobs… more »
    Ranking
    4th
    out of 64 in Process Automation
    Views
    4,849
    Comparisons
    1,690
    Reviews
    20
    Average Words per Review
    1,502
    Rating
    9.1
    27th
    out of 75 in Cloud Management
    Views
    280
    Comparisons
    206
    Reviews
    1
    Average Words per Review
    390
    Rating
    9.0
    Comparisons
    Also Known As
    Control M
    Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
    Learn More
    Overview

    Control-M simplifies application and data workflow orchestration on premises or as a service. It makes it easy to build, define, schedule, manage, and monitor production workflows, ensuring visibility, reliability, and improving SLAs.

    • Accelerate new business applications into production—by embedding workflow orchestration into your CI/CD pipeline
    • Scale Dev and Ops collaboration, with a Jobs-as-Code approach
    • Simplify workflows across hybrid and multi-cloud environments with AWS, Azure and Google Cloud Platform integrations
    • Deliver data-driven outcomes faster, managing big data workflows in a scalable way
    • Take control of your file transfer operations with integrated, intelligent file movement and visibility

    OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

    Sample Customers
    CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
    China Merchants Bank, Osiatis
    Top Industries
    REVIEWERS
    Financial Services Firm34%
    Computer Software Company13%
    Retailer9%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm29%
    Computer Software Company13%
    Insurance Company7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Manufacturing Company16%
    Computer Software Company11%
    Comms Service Provider8%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise9%
    Large Enterprise80%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Process Automation
    March 2024
    Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Control-M is ranked 4th in Process Automation with 109 reviews while OpenText Cloud Service Automation is ranked 27th in Cloud Management with 6 reviews. Control-M is rated 8.8, while OpenText Cloud Service Automation is rated 9.0. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of OpenText Cloud Service Automation writes "Comes with life cycle management features but needs improvement in installation ". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, ESP Workload Automation Intelligence and Automic Workload Automation, whereas OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform and VMware Aria Automation.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.