Comodo RMM vs ConnectWise RMM comparison

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588 views|331 comparisons
100% willing to recommend
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1,313 views|713 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between Comodo RMM and ConnectWise RMM based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).
To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: March 2024).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.).""The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard.""We like the auto containment feature."

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"The most valuable feature is the patching solution.""The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software.""The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

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Cons
"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release.""Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while.""They should integrate email security in the same solution."

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"The solution could improve by offering better overall management and dashboards.""I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard.""They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

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Pricing and Cost Advice
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  • "The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
  • "It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
  • "Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
  • More ConnectWise RMM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of Comodo RMM are the security antivirus and the ability to use other applications like the PSA and the ticketing system on one dashboard.
    Top Answer:Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback… more »
    Top Answer:It is priced per endpoint, but the price is a little bit high. The price will be about 10% higher if you compare it with other solutions. But the price always depends on the size of the deal. Comodo… more »
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    Ranking
    Views
    588
    Comparisons
    331
    Reviews
    2
    Average Words per Review
    344
    Rating
    8.0
    Views
    1,313
    Comparisons
    713
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Continuum Command, Continuum RMM
    Learn More
    Interactive Demo
    Overview

    Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.

    ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

    Sample Customers
    76BITS, Aquaflam, Convey2Web
    Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Educational Organization10%
    Financial Services Firm8%
    Real Estate/Law Firm6%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm10%
    Real Estate/Law Firm6%
    Construction Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business53%
    Midsize Enterprise9%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise15%
    Large Enterprise42%
    Buyer's Guide
    Remote Monitoring and Management (RMM)
    March 2024
    Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: March 2024.
    768,246 professionals have used our research since 2012.

    Comodo RMM is ranked 13th in Remote Monitoring and Management (RMM) with 3 reviews while ConnectWise RMM is ranked 11th in Remote Monitoring and Management (RMM). Comodo RMM is rated 8.4, while ConnectWise RMM is rated 9.0. The top reviewer of Comodo RMM writes "Great remote controlling and monitoring features with a competitive price". On the other hand, the top reviewer of ConnectWise RMM writes "Easy-to-use interface, simple integration, and good ROI". Comodo RMM is most compared with Atera, NinjaOne and Kaseya VSA, whereas ConnectWise RMM is most compared with ConnectWise Automate, N-able N-sight Remote Monitoring & Management, Atera, Kaseya VSA and NinjaOne.

    See our list of best Remote Monitoring and Management (RMM) vendors.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.