We performed a comparison between Arcserve UDP and Commvault Cloud based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The recovery part of the product is very good."
"The product provides instant and virtual standbys."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"It's simple to set up."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"When an interruption takes place due to an incident, the signaling and notification are very extensive."
"The product has the best features for scaling up and administering all the solutions from a single platform."
"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."
"The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of the applications that it can protect as well as the features inside of it, like deduplication and encryption. When people get their data encrypted, Commvault has a way to tell if somebody is being attacked through a cybersecurity threat because their data changes. So, Commvault has what they call honeypot files out there to look to see if anybody is changing these files. Only Commvault knows which files those are, so nobody should be messing with those files. If it changes, then it will alert you to say, "Oh, I potentially have somebody messing with my files." It will alert you to something going on in your environment that probably shouldn't be happening. We deploy that with all our customers so they have this capability as well."
"It's very user-friendly. It supports a wide range of workloads. It's quite easy to use, it's very powerful and it's scalable."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"Real-time synchronization is a good feature."
"The solution has the fastest backup and better licensing."
"The tool doesn't provide cloud integration in India."
"Licensing can be quite difficult."
"The time to backup servers that sit in DMZ must be improved."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The initial setup was complex."
"Licensing is an area that needs improvement."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"They need to integrate configuration screens or videos (free training courses, webinars, demos) so that engineers with little experience can fully exploit the features that are offered or managed within the license that was acquired, and thus have better quality and completely satisfactory experience."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"Commvault is a rich system that might scare somebody the first time they see it because it feels so huge."
"I think there is room for improvement with the reports. They are a little poor."
"This is not a very high standard product."
"The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves."
"I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker."
"I really struggled to configure HyperScale X as there was a lack of detailed documentation."
Arcserve UDP is ranked 15th in Backup and Recovery with 40 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Arcserve UDP is rated 7.6, while Commvault Cloud is rated 8.6. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and HPE StoreOnce, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Cohesity DataProtect. See our Arcserve UDP vs. Commvault Cloud report.
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