We performed a comparison between Arcserve UDP and AWS Elastic Disaster Recovery based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"Instant recovery is the most valuable feature of Arcserve UDP."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"It's simple to set up."
"It is a very stable solution...It is a scalable solution."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"The solution is dependent on the network bandwidth. For example, if they have a bandwidth of 10Mbps the solution will run a little heavier. If the bandwidth is good the solution runs well."
"CloudEndure Disaster Recovery is a fairly stable solution."
"Technical support has been very good. They usually respond quickly to our requests."
"The most valuable aspect of CloudEndure Disaster Recovery is its instant block replication feature. This allows us to perform live block verification and eliminates the need to concern ourselves with recovery point objectives. This capability is particularly advantageous for critical workloads."
"It provides our disaster recovery solution. It works fine in our tests."
"We have never had any issues with scalability."
"The initial setup is really straightforward."
"The setup is pretty straightforward."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The solution's reporting could be improved and should provide customized reports."
"We could not go into granular details of retrieving backup information."
"The support could be more knowledgeable and faster."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"The solution's network setup and a lot of the control tower setup could be improved."
"I would like to see better support for creating and working with archives."
"The bandwidth is a constant upload communication to the AWS DR environment, so if you do not have the proper bandwidth, it will definitely eat up your internet line."
"I set up a test, deleted the source, and went to fail it back, and it didn't work."
"Definitely there should be better logging. From a customer perspective I would like to see more logs on what is happening. If there is an issue, I would like to know what the problem is. Right now, we have to depend on the support of the vendor to check and let us know, because we don't have access to a lot of logging information."
"The failback could be improved. It should be more intuitive."
"The only thing I would like to see is, they don't have a formal ticketing system. There is no way I can go back and see what questions we had six months back, what issues we had, and how they were resolved."
"The UI could be a little sleeker."
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Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while AWS Elastic Disaster Recovery is ranked 33rd in Backup and Recovery with 11 reviews. Arcserve UDP is rated 7.6, while AWS Elastic Disaster Recovery is rated 7.4. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of AWS Elastic Disaster Recovery writes "Free, easy to use, and offers good support". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas AWS Elastic Disaster Recovery is most compared with Azure Site Recovery, AWS Backup, Oracle Data Guard, VMware Cloud Disaster Recovery and Zerto. See our AWS Elastic Disaster Recovery vs. Arcserve UDP report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
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