We performed a comparison between Clearswift SECURE Email Gateway and IceWarp based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The basic features are okay and I'm satisfied with the Defender."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"A stable solution."
"Ability to create your own content-filtering policies with relative ease."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"IceWarp has multiple applications that are easy to use for many people."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"An effective, functional, very good tool for controlling resources."
"It has great communication capabilities for team chatting and web conferences."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The solution has a very good log-in to the UI when compared to other solutions."
"It's scalable and stable."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft Defender for Office 365 should be more proactive."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"I'd like some additional features any product can give me to protect our environment in a better way."
"The custom alerts have to improve a lot."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"FTP server and TRUST Manager functionality."
"Malware needs improvement."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Earn 20 points
Clearswift SECURE Email Gateway is ranked 38th in Email Security while IceWarp is ranked 6th in Email Applications with 15 reviews. Clearswift SECURE Email Gateway is rated 8.6, while IceWarp is rated 8.6. The top reviewer of Clearswift SECURE Email Gateway writes "Facilitates creation of your own content-filtering policies with relative ease". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Clearswift SECURE Email Gateway is most compared with Microsoft Exchange Online Protection (EOP), Mimecast Email Security, Cisco Secure Email, Proofpoint Email Protection and Fortinet FortiMail, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
