Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Parallels Access comparison

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Parallels Access based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The only thing that is really important for me is being able to connect from wherever I am. It is important for me because sometimes I am in places where there are not enough safe conditions to be able to work safely, in terms of security and confidentiality of my data. Being able to access internal resources from a secure platform allows me to work without fearing that my data has been stolen.""For the most part, overall stability is what you would expect.""The App is the most valuable feature.""The architecture I built had a robust failover mechanism for the endpoints, and the interface was user-friendly.""We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost.""Stable product with straightforward setup.""The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines.""The installation and maintenance are good.​"

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"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system.""It's got a very easy-to-use interface.""It's great that the total deployment can happen completely remotely.""We don't have problems with stability. Everything is good."

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Cons
"Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services.""Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent.""The cost of Citrix Virtual Apps and Desktops is high and has room for improvement.""The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online.""I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities.""They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to release an update.""The monitoring and management is in need of improvement.""Pricing can be lower and roaming profiles need to be fixed to work consistently."

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"They could improve the reporting.""The solution may not scale well for enterprises.""One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers.""There is room for improvement in the pricing policy. The price point is pretty aggressive."

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Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

  • "The licensing costs are about $100 per user."
  • More Parallels Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to… more »
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:I would like to see simplification in the management of the on-prem infrastructure component of Citrix DaaS, particularly in the studio tool used to manage the DaaS infrastructure. This simplification… more »
    Top Answer:Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system.
    Top Answer:It's around $125 per user per year. It is a one-time charge for installation and implementation, which is a small cost we charge to our customers. However, it's not from our solution side. Basically… more »
    Top Answer:There is room for improvement in the pricing policy. The price point is pretty aggressive. Since it is not very resource hungry, it doesn't require dedicated servers like high-end solutions do, so… more »
    Ranking
    3rd
    out of 45 in Remote Access
    Views
    5,255
    Comparisons
    3,221
    Reviews
    21
    Average Words per Review
    613
    Rating
    7.5
    12th
    out of 45 in Remote Access
    Views
    2,494
    Comparisons
    2,171
    Reviews
    2
    Average Words per Review
    462
    Rating
    8.5
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Learn More
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    Parallels Access is a fast, simple, and reliable remote access software that allows you to connect to your computer from anywhere. Parallels Access can access all your applications, files, and computers.
    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    Gilt Groupe K.K.
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm9%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Comms Service Provider10%
    Educational Organization10%
    University9%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise20%
    Large Enterprise52%
    Buyer's Guide
    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Access
    March 2024
    Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Access and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while Parallels Access is ranked 12th in Remote Access with 4 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Parallels Access is rated 8.4. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Parallels Access writes "Easy-to-deploy and good for small as well as large setups". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas Parallels Access is most compared with Microsoft Remote Desktop Services, TeamViewer, Splashtop Remote Support, VNC Connect and TeamViewer Tensor. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Access report.

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    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.