We performed a comparison between Cisco UCS Manager and PagerDuty Operations Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The most valuable features are flexibility and management."
"We can configure the Cisco UCS Manager, the profiles and interactions with the resource we manage."
"The flexibility and the ease in which the features can be expanded are the solution's most valuable aspects."
"I can deploy something in my 50-odd servers all in one go, in parallel, whereas if I was to do that individually, it could be a nightmare."
"Ease of management is certainly the most valuable feature in this product."
"It is more robust than other solutions. So, the stability is good."
"The reporting functionality will give you any report you want."
"Cisco UCS Manager is overall a good package because it gives a GUI interface and a CLI."
"It reduces the amount of white noise. If something comes through, then it will alert somebody. However, if it's a bit of white noise that comes through at night, then it gets dealt with the next day. Everything is visible to everybody. It's not just a single person getting an SMS, then going, "Oh, I'm not going to worry about that." The visibility to everybody on the team is one of the great things about it because it reduces the white noise."
"The most valuable features of PagerDuty are customization, access, policies, and different rules regarding the path of escalation. Additionally, it's easy to use and create overrides. For example, if you all are on a call for one week each, but somebody wants to go on PTO, the team needs to swap shifts in PagerDuty. This is easy to do by creating overrides to switch up the set schedules. It's very user-friendly in that aspect. It works well for monitoring and alerting."
"The initial setup is straightforward."
"The most valuable feature is the phone app that allows us to send notifications without the additional fees when sending by SMS or phone calls."
"The initial setup is a simple process."
"The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable."
"The alerts are immediate in this solution, which allows us to respond to errors quickly."
"It has scaled well for us."
"Cisco UCS is expensive compared to others. The Cisco UCS Chassis is more expensive than a standalone server, but some companies require standalone servers because of their production load and affordability. You need to pay more if you require more features on the Blade or if you need more ports on the switch."
"Its user interface can be improved. It can be more user-friendly."
"The solution's pricing is high and could be reduced."
"The interface and the way it is constructed is very complex. They should work to simplify it. It's quite difficult for somebody who doesn't know the product very well. Users should be able to get proficient with it faster. There's definitely room for improvement there."
"Cisco UCS Manager should have a simplified deployment in the sense of not having multiple machines, demilitarized zones, and on-premise options."
"The pricing can be better."
"I found it a bit of a challenge to get training on UCSM. I've been trying to get that for some time now. I feel like I have to figure it out a lot of things myself. For years I've to log calls with support whenever I've got challenges that I cannot resolve. If I had some training or more manuals, I'd be better able to handle more things on my own."
"What's lacking in Cisco UCS Manager is the performance dashboard. If a blade has any performance issues, you should be able to create a dashboard on Cisco UCS Manager. Currently, this feature isn't present."
"It’s quite hard to reach the support team."
"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."
"Because of the way you have to structure the rosters, if an engineer has to go on leave (or something), you can't just go in and reassign/take this person out of all of the different rosters that they're in. You have to go into each of the rosters and take them out. There might be a roster for business hours, after hours rotation, and monitoring deployments. Each time we need to take an engineer out of the pool, e.g., if they're sick or on leave, then we have to go and touch all of those rosters, updating and replacing them. Whereas, if we could just take the person out and have it automatically fill in the rostering, then that would make life a lot easier for managing it."
"PagerDuty could improve the event orchestration by enhancing features, such as easier condition setup inside the orchestration."
"This solution works best in conjunction with a proper logging system, which can be an additional cost to organizations."
"I would like the UI to be more intuitive. I would like to be able to group or color-code the discoveries. When you create a system, you have a listing of all the different configurations. You can list them by teams, but some additional color coding would be helpful. I would break it down by incident controls. In other words, it should be broken down it into response teams and engineering divisions."
"I would like to see more content in the notification messages; although, that might be a configuration on our end."
"The solution does not code all alerts correctly so sometimes you get false positives or multiple alerts for the same issue."
Cisco UCS Manager is ranked 30th in IT Infrastructure Monitoring with 21 reviews while PagerDuty Operations Cloud is ranked 1st in IT Alerting and Incident Management with 35 reviews. Cisco UCS Manager is rated 8.0, while PagerDuty Operations Cloud is rated 8.8. The top reviewer of Cisco UCS Manager writes "Stable and resilient, but slightly more complicated to deploy". On the other hand, the top reviewer of PagerDuty Operations Cloud writes "Effectively generates alerts for incidents, making it suitable for 24/7 monitoring of infrastructure". Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Datadog, whereas PagerDuty Operations Cloud is most compared with Opsgenie, ServiceNow, JIRA Service Management, Splunk On-Call and Everbridge IT Alerting.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
