We performed a comparison between Cisco TelePresence and ConnectWise ScreenConnect based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."
"It was stable. So, I would rate the stability a ten out of ten."
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"The SpeakerTrack feature is the most valuable feature."
"We have a dual screen option to enable video and content sharing."
"PresenterTrack cameras improve the meeting experience."
"The configuration is a valuable."
"Better than TeamViewer and useful for fixing problems remotely."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."
"Valuable features include the responsiveness, ability to tune up and tune down the connection, and video."
"Remote support is efficient and easy for our end users to receive support."
"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
"The product is really easy to deploy."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"The calling features can be improved."
"The tool is expensive."
"The price of Cisco TelePresence overall should be reduced."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"I really didn't care for the onboarding process and it is something that should be improved."
"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."
"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."
"They could provide a toolbox for the plan I'm on."
"Mobile interface."
"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."
"On a Linux machine, there are different limitations that are not there on a Windows Server. Much more limitations exist on Linux deployments."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
Cisco TelePresence is ranked 9th in Virtual Meetings with 7 reviews while ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews. Cisco TelePresence is rated 8.0, while ConnectWise ScreenConnect is rated 8.4. The top reviewer of Cisco TelePresence writes "A scalable solution that needs some improvement in pricing and stability". On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". Cisco TelePresence is most compared with Zoom, Webex, Polycom RealPresence Clariti and Cisco Meeting Server, whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support. See our Cisco TelePresence vs. ConnectWise ScreenConnect report.
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