We performed a comparison between Trellix Endpoint Security and Cisco SecureX based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions.
Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes.
Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products.
Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products.
ROI: Users reported saving time by implementing Trellix Endpoint Security. Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering.
Comparison Results: Our users prefer Trellix Endpoint Security over Cisco SecureX. Users appreciate Trellix's comprehensive and integrated management console. Trellix is praised for its user-friendly interface and high detection rates. Trellix is considered more affordable than Cisco SecureX, with positive ratings for its pricing.
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"I have found the ability to delete unwanted threats beneficial."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"The unified view of the threat landscape on a central dashboard is the most valuable feature."
"The incident threat response and its ability to facilitate effective remediation against threats are the standout features."
"In Microsoft 365 vendor products, monitoring and connectivity across all Microsoft and third-party connectors enable viewing of all activity within those environments."
"The Endpoint Manager is incredible; it has a very straightforward interface and is exceedingly easy to use. Pulling out and deploying different tags or resources is a simple task across various departments with different levels of security. The notifications are also simple and satisfying; it's great to see the bubble informing us which devices are compliant and which are waiting to update."
"It has evolved a lot, just that monitoring piece to the current Orchestrator piece. The additional analytics are there. They now have something called Insight, which can basically take data from Microsoft Azure AD and Intune to give us information about our endpoints. This is detailed information about the endpoints, from Secure Endpoint and all these different products. So, it is just constantly evolving. Every time that it evolves, we have more information with more visibility. There are more features that we have that just make everything so much easier, and it is in one place. I don't have to keep going back and forth. I don't have to go to Secure Endpoint and ISE to get the data. I don't have to go to Intune on Microsoft to get the information. It is all in one place."
"The automation and orchestration tools are the most valuable features."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"McAfee EndPoint Security has a lot of good features that work well if they are implemented properly."
"The solution is stable."
"The primary reason the solution is good is because of its ease-of-use."
"The product’s stability and security features enhance user protection and organizational security."
"The new central console is better than the earlier one."
"The most valuable feature of Trellix Endpoint Security is containment, which takes less than a minute."
"The most valuable features are reporting from the ePO console and the advanced threat protection (ATP)."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things."
"The console is missing some features that would be helpful for a managed services provider, like device and user management."
"In the Microsoft Azure Portal, in Active Directory, if there is anything on the user it will provide you with the information, but you still have to go through it a bit. And sometimes, I have experienced difficulties in understanding the information, especially because the synchronization between Microsoft Intune and the devices that are connected to the user in Azure Active Directory takes a lot of time."
"The solution could improve by having better machine learning and AI. Additionally, the interface, documentation, and integration could be better."
"There is no common area where we can manage all the policies for the EDR, third-party solutions, devices, servers, Windows, Mac, etc., but it's on the road map, and we ware waiting for that feature."
"Defender also lacks automated detection and response. You need to resolve issues manually. You can manage multiple Microsoft security products from a single portal, and all your security recommendations are in one place. It's easy to understand and manage. However, I wouldn't say Defender is a single pane of glass. You still need to switch between all of the available Microsoft tools. You can see all the alerts in one panel, but you can't automate remediation."
"The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"Remediation stuff could be integrated into the product's automation."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"One of the improvements the product needs is more integration with collaboration platforms."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"what's missing right now is the multi-tenant capability."
"Currently, Trellix Endpoint Security can't find the running mutexes, while other open-source products can do it."
"The solution has problematic encryption, which needs reforming."
"Recently, Trellix has introduced a CDR, which involves more manual response than automatic. I believe they should enhance the system by adding features like automated response and the ability to create custom playbooks. This is crucial for an EDR solution, and currently, Trellix lacks this feature while other products offer it."
"I think it would be nice if Dynamic Application Control would come together with McAfee Endpoint Security."
"If there's a possibility for remote assistance or investigation support in the future, it would be beneficial. Currently, we use another remote software for such purposes. If this feature could be included in the next version, that would be an improvement. The feature is called Remote Administration. I'm somewhat satisfied, but there's an issue I recently encountered. When attempting to scan a suspected host machine, Symantec Endpoint Security did not provide any alerts. However, when we installed Malwarebytes and ran a scan, it detected a threat that wasn't identified by Symantec. We raised this concern with the team for resolution, and the investigation is still ongoing."
"The solution's technical support should be improved since we faced a lot of issues with the support. There were some delays in responses from the technical support."
"It would be helpful if the controlling of connections coming to the PC could be done from McAfee's side so that we can block those connections."
"We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything."
Cisco SecureX is ranked 11th in Extended Detection and Response (XDR) with 12 reviews while Trellix Endpoint Security is ranked 8th in Extended Detection and Response (XDR) with 94 reviews. Cisco SecureX is rated 9.2, while Trellix Endpoint Security is rated 8.0. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Trend Vision One, Splunk SOAR, Cisco Secure Network Analytics and Fortinet FortiSOAR, whereas Trellix Endpoint Security is most compared with Trellix Endpoint Security (ENS), Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Cisco SecureX vs. Trellix Endpoint Security report.
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