Cisco Secure Email vs Heimdal Email Security comparison

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Microsoft Logo
12,858 views|10,247 comparisons
97% willing to recommend
Cisco Logo
9,348 views|6,215 comparisons
94% willing to recommend
Heimdal Logo
52 views|26 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco Secure Email and Heimdal Email Security based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Since we have started using the solution, there have been fewer compromises.""The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint.""Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply.""The product is not resource-intensive.""The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time.""Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links.""It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have.""Microsoft Defender for Office 365 is a stable solution."

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"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number...""It provides good IT assistance.""Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification.""I can customize the configuration and policies.""The tool has a DLP solution which we can implement. Its database is updated regularly.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""Cisco Secure Email is part of Cisco's extensive efforts and investments in technology, especially in the realm of cyber security. The product is one among many security solutions offered by Cisco."

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"It is stable and reliable."

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Cons
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email.""Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features.""The XDR dashboard has room for improvement.""The phishing and spam filters could use some improvement.""There's room for improvement regarding the time frame for retrieving emails.""One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication.""They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not.""One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."

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"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly.""I would like them to add some clustering or high availability features.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky.""The solution does not have a strong outbound service. It should also integrate DLP.""The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"

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"The solution could be less expensive."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "We do annual licensing for Cisco Secure Email Gatewayand SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000."
  • "In addition to the standard licensing, there is a cost for SMARTnet as well."
  • "Pricing depends on your environment and which model you want to buy."
  • "Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user."
  • "The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
  • "There were no other costs in addition to the standard licensing fees."
  • "We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point."
  • "It is not that costly. We pay for the solution through a contractor and pay an annual fee."
  • More Cisco Secure Email Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The product's initial setup phase was easy.
    Top Answer:The product's price falls on the higher side when compared to the other products on the market. Whether the product… more »
    Top Answer:There are some concerns in the way the architecture is set up, making it an area where improvements are required. When… more »
    Top Answer:It is stable and reliable.
    Top Answer:The pricing is okay. However, it could always be cheaper. There are no extra costs or features beyond the general… more »
    Top Answer:I don't have any specific areas that need improvement. The solution could be less expensive.
    Comparisons
    Also Known As
    MS Defender for Office 365
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    MailSentry
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Cisco Secure Email is an email security solution that provides advanced protection to safeguard inboxes. The solution includes comprehensive defense from the most damaging threats so your employees and organization can remain secure at all times. In addition, it includes advanced threat defense capabilities that detect, block, and remediate threats in incoming email faster. Simultaneously, it protects an organization’s brand, prevents data loss, and secures important information in transit with end-to-end encryption.

    Cisco Secure Email Features

    Cisco Secure Email has many valuable key features. Some of the most useful ones include:

    • Advanced threat analysis: Easily identify the malicious techniques used in attacks targeting your organization. Understand the specific business risks and categorize threats to gain insight into the parts of your organization that are most vulnerable to attack.
    • Robust, actionable threat data: The solution’s searchable threat analysis data provides critical contextual insight to the attack scope and breadth and expedites remediation.
    • Real-time URL analysis: With this feature, you can drop emails with risky links automatically or block access to newly infected sites with real-time URL analysis to protect against phishing.
    • Domain-based message authentication (DMARC): Users can prevent brand abuse from attackers using their organization’s domain to carry out phishing campaigns with automation of the domain-based message authentication (DMARC) process.
    • Data loss prevention (DLP): The solution enables users to protect sensitive content in outgoing emails.

    Cisco Secure Email Benefits

    There are many benefits to implementing Cisco Secure Email. Some of the biggest advantages the solution offers include:

    • Optimize your defenses: The solution is designed to protect your organization from threats that can come from multiple sources, including phishing, malware, and ransomware. It can defend against all of them with industry-leading threat intelligence that empowers you to act quickly.
    • More efficient processes: You can use the solution’s orchestration feature to simplify workflows, reduce the burden on your team, and focus on more strategic initiatives.
    • Easy-to-manage tools: The solution is built with tools that are user-friendly and help you spend less time managing alerts. They allow users to quickly detect emerging threats and quarantine suspected threats to prevent their spread.
    • Flexible license options: Cisco Secure Email provides three different license choices: Secure Email Essentials, Secure Email Advantage, and Secure Email Premier.
    • Increase spam catch rates: Cisco Secure Email blocks unwanted emails using a multilayered scanning architecture.

    Reviews from Real Users

    Cisco Secure Email is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has an intuitive interface, reputation filtering, few false positives, and great protection features.

    Enrique J., Owner at Jolly Security Inc., says, "It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. The most valuable feature is reputation filtering.”

    The solution has a “low rate of false positives, good support, and it integrates well with other Cisco security products,” explains Mark R., IT Admin / Manager at a retailer.

    PeerSpot user Charles N., Network Security Engineer at Galaxy Backbone Ltd., mentions, “It is doing its work. It is doing what it was actually designed to do. They have a lot of features such as Advanced Malware Protection, Email Protection, Advanced Phishing Protection, Antispam, Antivirus, and Outbreak Filters.”

    Cloud and on-premises email protection solution, mixing Office 365 support with proprietary e-mail threat prevention to protect against mail-delivered threats and supply chain attacks.

    Heimdal Email Security is the email assurance your remote and on-premises workforce needs. Every email is scanned for impersonation, data leak risks, and more. File attachments are scanned by default and blocked if the contents are marked as suspicious.

    Mail attachments sent from outside of your company can hold many dangers. Email Security’s deep attachment scanner ensures that no malicious code makes it inside your workstation.

    Complete email-based report for your reporting, compliance, and auditing requirements. Events classified as incidents are fully logged and can be reviewed from your Heimdal Unified Dashboard.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Brother, Symbion, CPH West
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Computer Software Company20%
    Energy/Utilities Company10%
    Retailer10%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Educational Organization16%
    Financial Services Firm7%
    Government6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business32%
    Midsize Enterprise32%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise28%
    Large Enterprise49%
    No Data Available
    Buyer's Guide
    Email Security
    March 2024
    Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Heimdal Email Security is ranked 29th in Email Security with 1 review. Cisco Secure Email is rated 8.4, while Heimdal Email Security is rated 9.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Heimdal Email Security writes "Straightforward to set up, reliable, and offers good functionality". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Heimdal Email Security is most compared with .

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.