We performed a comparison between Cisco Secure Email and Heimdal Email Security based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Since we have started using the solution, there have been fewer compromises."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The product is not resource-intensive."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Microsoft Defender for Office 365 is a stable solution."
"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number..."
"It provides good IT assistance."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"I can customize the configuration and policies."
"The tool has a DLP solution which we can implement. Its database is updated regularly."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"Cisco Secure Email is part of Cisco's extensive efforts and investments in technology, especially in the realm of cyber security. The product is one among many security solutions offered by Cisco."
"It is stable and reliable."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The XDR dashboard has room for improvement."
"The phishing and spam filters could use some improvement."
"There's room for improvement regarding the time frame for retrieving emails."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"I would like them to add some clustering or high availability features."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"The solution does not have a strong outbound service. It should also integrate DLP."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"The solution could be less expensive."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Heimdal Email Security is ranked 29th in Email Security with 1 review. Cisco Secure Email is rated 8.4, while Heimdal Email Security is rated 9.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Heimdal Email Security writes "Straightforward to set up, reliable, and offers good functionality". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Heimdal Email Security is most compared with .
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