Cisco MDR vs CrowdStrike Falcon Complete comparison

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Executive Summary

We performed a comparison between Cisco MDR and CrowdStrike Falcon Complete based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, SentinelOne and others in Managed Detection and Response (MDR).
To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is reviewing tickets and the notes added by technicians.""The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on.""With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating.""One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter.""The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7.""Binary Defense has a human service department that provides live monitoring for our systems.""The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor.""The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

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"The tool shows network traffic and its anomalies."

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"We've seen a tremendous improvement since implementing CrowdStrike Falcon. In the past few years, we were exposed to 30 different attacks, but now our environment is completely monitored, and everything is detected. It catches threats and attacks before they occur.""The detection and response times are impressive.""The most valuable feature of CrowdStrike Falcon Complete is endpoint detection and response.""The solution is easy to deploy and manage.""Overwatch is the most valuable feature of CrowdStrike Falcon Complete.""The AI and the group knowledge base that they get from having multiple clients in the cloud is very useful to us.""It has good visibility, works well, and it is fast.""The main valuable features are feasibility, ease of deployment, and that it's all based in the cloud. I like that it is gradually updated and that the detection rate is higher than that of other endpoint solutions. There are fewer loopholes."

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Cons
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English.""We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue.""I would like to see more frequent check-ins with our security status.""Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine.""The current reporting system could benefit from improvement.""I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine.""We found a couple of bugs in the user interface.""We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

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"Cisco MDR needs to incorporate machine learning and deep analytics."

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"Crowdstrike could be cheaper. It's pricier than Carbon Black.""The analysis of the investigation of the incident could be easier.""Its reporting feature could be user-friendly.""The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately.""Its price and integration into a pre-existing process could be better.""In a future release, it would be ideal if they could add reporting and action histories to their suite of features.""The licensing is a bit complex.""There can be an application for the mobile device for the administrator of the platform to have an overview. In less than two minutes, they should be able to see what is going on and take action."

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Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "The tool's pricing is high and I would rate it a four out of ten."
  • More Cisco MDR Pricing and Cost Advice →

  • "The price is okay, although you're not going to get away cheap when it comes to security."
  • "At approximately €60 per machine, per year, I think that it's a good price point."
  • "It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
  • "The average price is approximately $500 per customer."
  • "CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
  • "They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
  • "Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
  • "There is a license for this solution and everything is included. However, The price of the could be lower."
  • More CrowdStrike Falcon Complete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:The tool shows network traffic and its anomalies.
    Top Answer:The tool's pricing is high and I would rate it a four out of ten.
    Top Answer:Cisco MDR needs to incorporate machine learning and deep analytics.
    Top Answer:I am not a CrowdStrike fanboy, but as an IT leader, they make my life easy. I like proactive monitoring and remediation… more »
    Top Answer:If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the… more »
    Top Answer:The biggest thing is to scan into your Office 365 environment, not from a cloud access security broker standpoint, but… more »
    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Cisco Managed Detection and Response
    Falcon Complete
    Learn More
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    Companies today are experiencing a higher risk to breach than ever before. They are
    unable to recruit and retain security expertise, keep pace with current threats and a rapidly
    expanding attack surface. These challenges along with an overwhelming number of alerts
    create an increased risk to the business.
    Managed Detection and Response (MDR) combines an elite team of researchers,
    investigators and responders with a purpose-built Cisco® MDR threat intelligence,
    automation and response platform, and defined investigations and response playbooks
    supported by Cisco Talos® threat research. The service leverages Cisco’s world-class
    integrated security architecture to advance security operations capabilities by delivering
    industry-leading 24x7x365 threat detection and response to reduce mean time to detect
    and contain threats faster with relevant, meaningful and prioritized response actions.

    Falcon Complete: Endpoint protection delivered as a service. The highest level of endpoint security maturity delivered immediately, without the burden of building and managing it yourself.

    Try Falcon for free at https://go.crowdstrike.com/

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    Information Not Available
    Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
    Top Industries
    REVIEWERS
    Manufacturing Company33%
    Wholesaler/Distributor8%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Healthcare Company8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Healthcare Company10%
    Government6%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm15%
    Construction Company10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Manufacturing Company7%
    Financial Services Firm7%
    Government7%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise23%
    Large Enterprise56%
    REVIEWERS
    Small Business42%
    Midsize Enterprise21%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise22%
    Large Enterprise49%
    Buyer's Guide
    Managed Detection and Response (MDR)
    March 2024
    Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, SentinelOne and others in Managed Detection and Response (MDR). Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Cisco MDR is ranked 27th in Managed Detection and Response (MDR) with 1 review while CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 74 reviews. Cisco MDR is rated 8.0, while CrowdStrike Falcon Complete is rated 8.6. The top reviewer of Cisco MDR writes "Shows network traffic and anomalies but needs to integrate deep analytics ". On the other hand, the top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". Cisco MDR is most compared with WithSecure Countercept Managed Detection and Response, Red Canary MDR, Mnemonic Argus Managed Defense and Managed XDR, whereas CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Red Canary MDR.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.