Cisco Intersight vs Splunk ITSI (IT Service Intelligence) comparison

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2,318 views|1,880 comparisons
100% willing to recommend
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146 views|90 comparisons
96% willing to recommend
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Executive Summary

We performed a comparison between Cisco Intersight and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Intersight vs. Splunk ITSI (IT Service Intelligence) Report (Updated: January 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool helps to manage Cisco servers.""Cisco Intersight has valuable features for workflow automation and inventory administration.""What I like most about Cisco Intersight is its manageability.""Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up.""I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module.""Provides an overall view using a single portal.""Intersight can validate our environment.""The product has good integration."

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"The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI.""Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient.""The glass tables are very helpful.""The observability is great and valuable.""The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times.""I find the episode review, glass tables, and correlation search features very useful.""It's scalable and expands well.""The solution is easy to scale."

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Cons
"The product's setup should be easier.""Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement.""An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release.""In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage.""The unique problem with Cisco Intersight is that it's not supporting some players.""The solution needs some enhancement in order to build the cluster in two nodes.""The usability must be better.""The product could be easy to use."

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"After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services.""It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding.""I believe the refresh time should be faster.""Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal.""It was an intimidating tool for us to jump into at the beginning.""We'd like them to show more inputs on the dashboard.""It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework.""The cost of the license could be lower."

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Pricing and Cost Advice
  • "Cisco Intersight is not cheap, but it's not the most expensive product either."
  • "It's just the standard licensing cost. There are no additional fees."
  • "Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."
  • "You can get a free license for monitoring but need to purchase a license if you need extra control."
  • "The product is cost-effective."
  • More Cisco Intersight Pricing and Cost Advice →

  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • "The pricing of Splunk is a bit high."
  • "Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
  • "Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
  • "Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
  • "Splunk ITSI is an expensive tool, and we need to purchase the utility license."
  • "Pricing has some room for improvement."
  • More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Intersight can validate our environment.
    Top Answer:We used the solution's automation capabilities, but it wasn’t easy. It was part of why we took some time to deploy the solution. It didn't give us much value. It wasn't that good. Intersight is a… more »
    Top Answer:We use the solution for server management across various locations.
    Top Answer:One particularly useful feature of Splunk ITSI is the ability to create custom services.
    Top Answer:The product is expensive. It's one of the most expensive options, although maybe not as expensive as Datadog.
    Top Answer:In Splunk ITSI, thresholds automatically trigger incidents when a service value falls below the threshold. This prevents us from automatically triggering alerts for situations where the service value… more »
    Ranking
    13th
    out of 75 in Cloud Management
    Views
    2,318
    Comparisons
    1,880
    Reviews
    7
    Average Words per Review
    468
    Rating
    7.9
    Views
    146
    Comparisons
    90
    Reviews
    23
    Average Words per Review
    828
    Rating
    8.0
    Comparisons
    Also Known As
    Intersight
    Learn More
    Cisco
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    Overview

    Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.

    Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

    It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

    The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

    With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

    Sample Customers
    EXMAR, RapidScale
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company43%
    Financial Services Firm7%
    Manufacturing Company5%
    Healthcare Company5%
    REVIEWERS
    Financial Services Firm38%
    Insurance Company13%
    Logistics Company13%
    Computer Software Company13%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government13%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise10%
    Large Enterprise76%
    REVIEWERS
    Small Business10%
    Midsize Enterprise17%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    Cisco Intersight vs. Splunk ITSI (IT Service Intelligence)
    January 2024
    Find out what your peers are saying about Cisco Intersight vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: January 2024.
    767,847 professionals have used our research since 2012.

    Cisco Intersight is ranked 13th in Cloud Management with 10 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Cisco Intersight is rated 7.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Cisco Intersight writes "Scalable and easy to set up portfolio of services; good for remote device management and other functions". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Cisco Intersight is most compared with Cisco UCS Manager, HPE OneView, IBM Turbonomic, Cisco UCS Director and VMware Aria Automation, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our Cisco Intersight vs. Splunk ITSI (IT Service Intelligence) report.

    We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.