Cisco Contact Center Enterprise is ranked 2nd in Contact Center Infrastructure while Mitel Contact Center Solutions is ranked 4th in Contact Center Infrastructure. Cisco Contact Center Enterprise is rated 9.0, while Mitel Contact Center Solutions is rated 0.0. The top reviewer of Cisco Contact Center Enterprise writes "The ease of integration and documentation are valuable features". On the other hand, Cisco Contact Center Enterprise is most compared with Cisco CCX, Genesys Cloud CX and Five9, whereas Mitel Contact Center Solutions is most compared with Aastra Solidus eCare and Genesys Cloud CX.
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