Cisco CCX is ranked 4th in IVR Systems while Cisco CVP is ranked 5th in IVR Systems. Cisco CCX is rated 9.0, while Cisco CVP is rated 0.0. The top reviewer of Cisco CCX writes "Interactive voice response and automatic call distribution help to improve our customer service". On the other hand, Cisco CCX is most compared with Cisco Contact Center Enterprise, Genesys Cloud CX, NICE CXone and Nuance IVR, whereas Cisco CVP is most compared with Nuance IVR.
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