We performed a comparison between Celonis and Tungsten Insight based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."
"Celonis provides valuable features with in-depth analysis models and UI."
"Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our business identified. Additionally, it helped us during the migration process."
"In my opinion, it's quite an advanced tool."
"The most valuable features are process mining, task mining, business analytics, and machine learning."
"The most valuable feature of this solution is the PTS service."
"It performs well for connecting multiple processes."
"We can observe the flow and invoices."
"You can easily customize reporting to pull the fields that interest you."
"The initial setup is straightforward."
"It provides the ability to design applications directly."
"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."
"We would like this solution to be more flexible in how it interacts with other cloud-based database solutions, so that we can operate more seamlessly."
"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."
"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data."
"Lacks a couple of algorithms that can better identify bottlenecks and provide a better view of them."
"The pricing policy is not affordable in Ukraine."
"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."
"The initial setup is complex and would be difficult to carry out without any training."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"It would be ideal if there were some standard forms that could be customized."
Celonis is ranked 1st in Process Mining with 44 reviews while Tungsten Insight is ranked 12th in Process Mining with 3 reviews. Celonis is rated 8.4, while Tungsten Insight is rated 7.6. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of Tungsten Insight writes "Great reporting and customizations with good reliability". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and Minit, whereas Tungsten Insight is most compared with Microsoft Power BI and UiPath Process Mining. See our Celonis vs. Tungsten Insight report.
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