Carbon Black Managed Detection and Response vs Red Canary MDR comparison

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Binary Defense Logo
1,532 views|179 comparisons
100% willing to recommend
Red Canary Logo
3,864 views|2,011 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Carbon Black Managed Detection and Response and Red Canary MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Carbon Black Managed Detection and Response vs. Red Canary MDR Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on.""Binary Defense has a human service department that provides live monitoring for our systems.""One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter.""With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating.""The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to.""The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7.""The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor.""The most valuable feature is reviewing tickets and the notes added by technicians."

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"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately.""Carbon Black provides an overview of all our assets and their status.""The installation process is quick and easy.""The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."

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"The near real-time review translates into near real-time action. So, in addition to alerting, Red Canary MDR has response playbooks built out.""The most valuable feature of the solution is its automation part.""The most valuable features of Red Canary MDR are its modeled after the MITRE ATT&CK framework and we can easily automate the containment of the endpoint. Additionally, it is easy to use and we have never had an issue with it.""The solution works well for what we use it for and the support and protection are good.""The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful."

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Cons
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements.""We found a couple of bugs in the user interface.""I would like to see more frequent check-ins with our security status.""We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue.""It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test.""I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine.""If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today.""We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

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"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad.""In the future, it would be great if they could provide endpoint management and the ADR solution together in this package.""Carbon Black's support could be better."

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"The most valuable feature of Red Canary MDR is the overall threat protection it provides.""There should be an easier way to update agents to new levels in Red Canary MDR. However, it is not a huge issue but it would help.""In general, the solution currently fails to provide a summary to its users.""I would like there to be an on-premise version of this solution for our data centers because of the proliferation of online threats.""The price could always be better."

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Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
  • More Carbon Black Managed Detection and Response Pricing and Cost Advice →

  • "I have not compared Red Canary to other solutions to know if the price is high or low. However, I have found the price of this solution fair and reasonable, it cost approximately $100 per year, per device. If they could provide the solution for $50 per year, per device, it would be better."
  • "The price of Red Canary MDR is inlined with competitors. The price is reasonable."
  • "The solution could vary in price depending on how many endpoints a company has."
  • "Red Canary MDR I use is an open-source tool."
  • More Red Canary MDR Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:Carbon Black provides an overview of all our assets and their status.
    Top Answer:We pay a yearly licensing fee. It's not overly expensive or cheap. It's moderately priced.
    Top Answer:The most valuable feature of the solution is its automation part.
    Top Answer:Red Canary MDR generates a lot of output, so it would be good if, in the end, it generates a summary of all the previous… more »
    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Carbon Black Cloud Managed Detection Deliver
    Red Canary Managed Detection and Response
    Learn More
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    Our MDR security solution provides critical insight into attacks using automated machine learning algorithms to validate and prioritize alerts and uncover new threats. Our world-class team of security experts monitors threats in VMware Carbon Black Cloud, and provides rapid response along with threat containment during an incident and policy recommendations to remediate threats.

    Red Canary is a leader in managed detection and response (MDR). We serve companies of every size and industry, focusing on finding and stopping threats before they can have a negative impact. As the security ally for nearly 1,000 organizations, we provide MDR across our customers’ cloud workloads, identities, SaaS applications, networks, and endpoints. For more information about Red Canary, visit: https://www.redcanary.com.

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
    DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
    Top Industries
    REVIEWERS
    Manufacturing Company33%
    Wholesaler/Distributor8%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company8%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm9%
    University8%
    Construction Company7%
    VISITORS READING REVIEWS
    Educational Organization19%
    Computer Software Company13%
    Manufacturing Company7%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise21%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise34%
    Large Enterprise41%
    Buyer's Guide
    Carbon Black Managed Detection and Response vs. Red Canary MDR
    March 2024
    Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Red Canary MDR and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Carbon Black Managed Detection and Response is ranked 19th in Managed Detection and Response (MDR) with 4 reviews while Red Canary MDR is ranked 11th in Managed Detection and Response (MDR) with 5 reviews. Carbon Black Managed Detection and Response is rated 8.8, while Red Canary MDR is rated 9.2. The top reviewer of Carbon Black Managed Detection and Response writes "It provides an overview of all our assets and their status. ". On the other hand, the top reviewer of Red Canary MDR writes "An open-source tool that offers great automation capabilities". Carbon Black Managed Detection and Response is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR and Huntress, whereas Red Canary MDR is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Expel Workbench, Rapid7 MDR and Deepwatch. See our Carbon Black Managed Detection and Response vs. Red Canary MDR report.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.