We performed a comparison between Symantec Endpoint Detection and Response and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product detects and blocks threats and is more proactive than firewalls."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is stable and scalable."
"Fortinet is very user-friendly for customers."
"The solution was relatively easy to deploy."
"The solution does its job with no issues."
"The most valuable features are that it is easy to connect and global settings are good."
"The solution does all that we expect it to do."
"The solution is scalable."
"The setup is quite easy."
"IPS and the user interface are good features."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The solution has a library where we can have multiple threat intels onboarded. We just have to subscribe to a particular site intel and they'll provide us with all of the truncated details so that we can create IOCs and alerts on the basis of those IOCs."
"The EDR and reports were helpful in improving our organization."
"The most valuable feature of the solution stems from the fact that it is one of the best EDR tools in the market."
"Technical support is excellent."
"The most valuable feature of the solution stems from the support it provides."
"It actually does some heuristics, and some behavioral analysis."
"It has intelligent learning behind it and we have been very successful in preventing attacks."
"I like the historical features, interface, and integration."
"The only minor concern is occasional interference with desired programs."
"The solution is not stable."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We find the solution to be a bit expensive."
"It takes about two business days for initial support, which is too slow in urgent situations."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The dashboard isn't easy to access and manage."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"It should be easier to deploy Symantec's client for end-users."
"One potential area for improvement in Symantec EDR is the reporting engine."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"A significant deterioration in customer support."
"They need to improve their cloud presence."
"The solution needs to provide better integration."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"The application control can be improved. It should also have an automatic update of the agents."
"The device control feature could also be compatible with the user’s profile as well."
"The support is poor."
"I haven't run into anything that needs improvement. The website interface can be a little bit better, but it's still good as compared to most others."
"In the next release, it would help if we can get better control over containers."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"In our company, we also wanted to have network detection, like a host-based IDS on VMware Carbon Black Endpoint, but we did not get it."
"There's some disparity between the on-premise and the cloud type of application."
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Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews while VMware Carbon Black Endpoint is ranked 12th in Endpoint Detection and Response (EDR) with 61 reviews. Symantec Endpoint Detection and Response is rated 7.6, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Trellix Endpoint Security (ENS), whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our Symantec Endpoint Detection and Response vs. VMware Carbon Black Endpoint report.
See our list of best Endpoint Detection and Response (EDR) vendors.
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