We performed a comparison between Camunda and Sales Creatio based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"The flexibility characteristic in a BPMS, through BPMN and DMN, is undoubtedly the most interesting feature for our business."
"The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it."
"The integration with almost any language, product, and even human tasks, is valuable. It's very seamless to integrate into existing systems. It doesn't require you to rewrite a lot of your existing system. That's where it really stands out."
"I like everything about the entire BPM that comes with the BPM suite."
"Provides an easy way to integrate with the architectural environment."
"One valuable feature of the solution is its flexibility."
"The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read."
"I like Creatio's workflows, automation, and no-code features that we can update as we wish."
"Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option."
"There's not a single CRM out there that is quite as flexible as Creatio CRM."
"Intuitive, low-code CRM platform that's easy to integrate and use."
"Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable."
"With Sales Creatio, you can have a customer service review, and it is GDPR compliant."
"It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services."
"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."
"The support offered by the product is an area of concern where improvements are required."
"In the future, I would like to see better transactional integrity."
"It has a Postgres database at the backend, and it is very difficult to scale if you increase the number of processes running. We did hit some barriers. We were able to overcome them, but it was a problem. Camunda has another product called Camunda Cloud, which supposedly doesn't have the same scalability problems, but we are not using Camunda Cloud because the set of features is smaller than Camunda On-Premises. So, its scalability can be improved. Because it has a single database, it is more difficult to scale if you have a huge success."
"The cockpit features of the Camunda Platform can be improved to make it a bit more user-friendly, in terms of providing a bit more user experience for non-technical users. There could be some additional documentation added."
"We have faced problems with the performance."
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
"It is not difficult to change existing processes. The difficulty was in integration, for example, to call an external web API, and in the security capabilities, to use a vault for secrets. That was difficult."
"There is still some room for improvement in the overall look and feel of the software."
"Creatio's mobile app could be more intuitive."
"Sales Creatio should include better customizations."
"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement."
"Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."
"To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."
"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."
"The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved."
Camunda is ranked 2nd in Business Process Design with 68 reviews while Sales Creatio is ranked 22nd in CRM with 8 reviews. Camunda is rated 8.2, while Sales Creatio is rated 9.0. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Sales Creatio writes "Low-code, intuitive, and easy to use CRM platform". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Sales Creatio is most compared with QuickBase, Microsoft Dynamics CRM, Oracle Fusion Service, Salesforce Sales Cloud and Zoho CRM.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
