IBM Tivoli Business Service Manager vs OPS/MVS Automation Intelligence comparison

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Executive Summary

We performed a comparison between IBM Tivoli Business Service Manager and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.

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To learn more, read our detailed Event Monitoring Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of this solution is the efficiency."

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"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional.""Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully.""The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to.""I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me.""With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements.""Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors.""It alerts the operators when it is time to repair the communications and the IPLs.""It's very secure, because it's a legacy application."

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Cons
"This application should be made easier to use because it usually needs training and it is not easy to operate."

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"The reason sometimes it is not stable, we do not have the expertise to write the script.​""Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions.""Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day.""The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented.""Scalability is zero. It cannot be scaled because of its age.""It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it.""The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into.""Some of the command sequences are too long."

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Ranking
15th
out of 20 in Event Monitoring
Views
144
Comparisons
76
Reviews
0
Average Words per Review
0
Rating
N/A
14th
out of 20 in Event Monitoring
Views
155
Comparisons
115
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Event Monitoring
March 2024
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring. Updated: March 2024.
768,578 professionals have used our research since 2012.
Comparisons
Also Known As
Tivoli Business Service Manager, BSM
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
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IBM
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Overview
IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.
z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.
Sample Customers
SSGC
Tieto
Top Industries
No Data Available
REVIEWERS
Financial Services Firm57%
Healthcare Company10%
Energy/Utilities Company10%
Insurance Company10%
VISITORS READING REVIEWS
Financial Services Firm32%
Computer Software Company12%
Manufacturing Company11%
Logistics Company9%
Company Size
No Data Available
REVIEWERS
Small Business4%
Large Enterprise96%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise5%
Large Enterprise89%
Buyer's Guide
Event Monitoring
March 2024
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring. Updated: March 2024.
768,578 professionals have used our research since 2012.

IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. IBM Tivoli Business Service Manager is rated 7.6, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". IBM Tivoli Business Service Manager is most compared with , whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, IBM Tivoli OMEGAMON, BMC TrueSight Operations Management and SCOM.

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