We performed a comparison between Broadcom Clarity and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interfaces for project management, portfolio management, and reporting services are always helpful."
"Clarity PPM's strongest features are project and resource management."
"Broadcom Clarity PPM is a high-value product that helps users become productive. It's a very stable, scalable, and fast platform, even from a self management perspective."
"Transparency and just having the ability to procure information that is pertinent."
"The dynamism of the application where you can modify it to fit your needs is valuable. For example, you can create fields, metrics, and measures on the fly. You don't have to be limited to what the out-of-the-box format would be. It allows you to generate fields, metrics, and reports off of that with relative ease."
"It makes the whole lifecycle of project management a lot easier than using the legacy systems, which we are retiring every few months because of PPM."
"The app style of the new UI is absolutely fantastic. It's the right way to go. Our users will love it."
"I love the fact that it is very flexible. I am the lead engineer with enhancements, development, developing new portlets, anything that has to be added on, and integrating data, such as ETL processing."
"Stable and scalable solution."
"The program is stable."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The product is quite convenient and user-friendly."
"The most important feature of ServiceNow IT Business Management is flexibility."
"Competitive in terms of research"
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"CA Communities need a lot of improvement."
"One of the major pain points for me when it comes to Broadcom Clarity PPM is the new UI. The new UI is very good in terms of functionality and the drag and draw features, but it's not very responsive. When I say that it's not very responsive, what I mean is that sometimes, the tool is not very user-friendly. For example, a user saves a value on the form, but the tool doesn't give any indication to the user that the value has been saved. Some users are moving from the classic UI to the new UI, and end up getting confused because on the classic UI, when you click "Save", it'll save the information and you'll get an indication that it was saved. With the new UI, it auto saves the information, but it doesn't give an indication in the form of a popup box that "this form has been saved", or any type of message indicating that the information was successfully saved. It's been confusing for users who move to the new UI because of that. The users don't understand when the values are being saved or not being saved, even if there's an auto-save feature in the new UI."
"I wish patches would be quicker since we're a SaaS customer, and just be a non-event, so we don't have to go through a whole - essentially - upgrade cycle, just to do a patch. As a SaaS customer, I'd like the patch to just happen."
"The Work Breakdown Structure in the Tasks: I should be able to drag and drop to a level three instead of just stuck at level two."
"Could be using more updated technologies."
"In terms of what could be improved, the end user interface could be improved to be more intuitive, because we sometimes have issues with customization. Sometimes we are not able to customize everything for the end user's interface, and they require more customization. We should be able to perform a deeper customization here."
"The look and the feel of 14.4 is a bit antiquated."
"Portfolio Management Solution for Project Strategizing" What is our primary use case? It is mainly used for project management, developing the portfolio of the project and the budget process of all projects. What is most valuable? For a very long time, Broadcom Clarity had not developed the old interface that Broadcom no and we were not able to see any new features on the system because of the older UEX. We switched to the new UX at the end of March and it needs some time for the user to react to the new features. But if overall main features are being talked about, the financial part of Clarity is really appreciated. What needs improvement? Among things to be improved, Clarity can really work on its SAP interface. The current interface lacks out-of-the-box connectors for different applicators in the system. Therefore, this requires external support, which is beyond our expertise. In-house development is done for the interface, but as the system becomes complex, there is a building need to maintain the necessity of updates. If the updates aren’t maintained, then the system might be compatible. Additionally, the report generation process using a different software poses difficulties, leading to the need for external consultancy to create specific reports. Certain features, also face compatibility issues with our existing system. Despite these limitations, we find the system satisfactory overall, although a learning curve exists, especially for those unfamiliar with its particularities."
"I would like to see some artificial intelligence incorporated into the management functions."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"A major improvement we would like to see is definitely around agile management."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The user interface could be more modern."
"The configurations are fine, but the user interface could be improved."
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Broadcom Clarity is ranked 2nd in Project Portfolio Management with 136 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 26 reviews. Broadcom Clarity is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Broadcom Clarity writes "A dynamic solution with a lot of great out-of-the-box calculations, but integration with reporting utilities is a bit painful". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Broadcom Clarity is most compared with Microsoft Project, Jira, Planview Portfolios, Smartsheet and monday.com, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Planview PPM Pro. See our Broadcom Clarity vs. ServiceNow Strategic Portfolio Management report.
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