We performed a comparison between BMC TrueSight Operations Management and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The tool is flexible enough to be customized based on customer requirements."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"Flexible dashboard with the availability of widgets."
"The most valuable feature is its ability to integrate with everything."
"It is stable."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"BMC's online documentation is often incorrect or incomplete."
"The solution's support service could be better."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The pricing could be better."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The solution is a little obsolete."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The initial setup of this tool is complex for people who lack experience with it."
"Implementation could be improved."
"The pricing is a bit expensive for smaller companies."
"I'm not aware of areas that need improvement."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 48 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. BMC TrueSight Operations Management is rated 8.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and ScienceLogic. See our BMC TrueSight Operations Management vs. OpenText Operations Bridge report.
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