We performed a comparison between BMC TrueSight Operations Management and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."It works irrespective of the operating system we’re running."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"I believe that the ease of use and UI is great"
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The major advantage of the product is estate management."
"BMC TrueSight Operations Management is easily scalable."
"It is a very stable product."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling."
"It's very secure, because it's a legacy application."
"It alerts the operators when it is time to repair the communications and the IPLs."
"The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied."
"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."
"The product must provide more AI capabilities."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The solution is a little obsolete."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"The GUI interface could be improved, but that is coming. They are working on that."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"Scalability is zero. It cannot be scaled because of its age."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 48 reviews while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. BMC TrueSight Operations Management is rated 8.2, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, New Relic and Zabbix, whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, IBM Tivoli OMEGAMON, SCOM, DX Spectrum and SYSVIEW Performance Intelligence.
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