We performed a comparison between CylancePROTECT and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Ability to get forensics details and also memory exfiltration."
"The price is low and quite competitive with others."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"This is stable and scalable."
"The most valuable feature is the analysis, because of the beta structure."
"The initial setup of CylancePROTECT is very easy."
"The most functional item that we use is the process to turn off the false flags that it causes."
"The Application Guard and ByteGuard are useful features."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"A user can continue to add endpoints and the solution will continue to perform well."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"Centralized dashboard online which can be used for managing a huge product."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"Performance is very good."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"I use this solution for data blocking, software protection, and frame protection."
"It can be managed from the cloud."
"The initial setup is very straightforward."
"The most valuable features are the anti-malware and antivirus capabilities."
"It helps us quickly address potential issues and provides us with valuable insights."
"Technical support was perfect."
"The dashboard isn't easy to access and manage."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"It's a good solution but some features just need to be updated."
"The solution’s technical support could be improved."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The security scripting needs improvement. It needs deeper security for scripting."
"They could improve on the false positives, reporting and whitelisting features."
"If they can add more features on top of their Persona feature that would be ideal."
"No built-in vulnerability scanner for management solutions."
"The endpoint protection could always be stronger."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"Could include additional features such as an intrusion prevention system."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"Notifications are not very good with Trend Micro."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. CylancePROTECT is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint and Kaspersky Endpoint Detection and Response Optimum. See our CylancePROTECT vs. Trend Micro ServerProtect report.
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