We performed a comparison between CylancePROTECT and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The setup is pretty simple."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"This is stable and scalable."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is stable and scalable."
"The product's initial setup phase is very easy."
"Has good RAM capacity for the power I need"
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."
"It provides good insight into the programs, applications, or websites that may need attention."
"The most functional item that we use is the process to turn off the false flags that it causes."
"It is extremely simple to manage and deploy."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"Endpoints are protected in real-time without the need of a centralized server."
"The solution is easy to use"
"I have found the central control console the most valuable feature."
"It is a stable solution...It is a very scalable solution."
"Helps to protect our organization from known attacks."
"The solution, especially in older versions, is quite stable."
"The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy."
"Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We find the solution to be a bit expensive."
"The solution should address emerging threats like SQL injection."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The support needs improvement."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"It should provide more details about the events that they have detected."
"CylancePROTECT's dashboard could be more user-friendly."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"Since the division of the company, we have experienced a lack of support."
"The Sandboxing and ATP functionality does not integrate very well, improving this would be helpful."
"The artificial intelligence of Symantec End-User Endpoint Security could be better."
"Automation of tasks should be improved on SEPM. It is currently manual, and we should be able to automate installation and deployment from the client side."
"The technical support could improve because when you reach level one support there is a lot of delays."
"Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy."
"Using the management console is a bit complex. There are many features that we cannot use and we could use some help. We need some assistance to make them work better. They need to add features to make it simpler."
"After selling this product, what we have observed is that the system gets slower, which is a major issue."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. CylancePROTECT is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our CylancePROTECT vs. Symantec Endpoint Security report.
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