We compared CylancePROTECT and Intercept X Endpoint (Sophos) based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: CylancePROTECT and Sophos' Intercept X Endpoint are both endpoint security solutions that provide advanced technology and protection against threats. CylancePROTECT is appreciated for its simple deployment and implementation, accurate threat detection, and user-friendly dashboard. However, it is considered expensive and some have concerns about the quality of support. On the other hand, Intercept X Endpoint offers multi-platform capability, centralized management, and 24/7 monitoring. It also has fair pricing and helpful technical support. Suggestions for improvements include installation speed, performance impact, and pricing. In summary, CylancePROTECT prioritizes technological advancements while Intercept X Endpoint focuses on multi-platform capability and effective threat management.
"The product's initial setup phase is very easy."
"Fortinet is very user-friendly for customers."
"Ability to get forensics details and also memory exfiltration."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"Endpoints are protected in real-time without the need of a centralized server."
"The solution is pretty easy to scale."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"The Application Guard and ByteGuard are useful features."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"The CylancePROTECT agent is very low on CPU usage, so it has virtually no adverse impact on my servers, desktops, or workstations."
"There are additional security features in Sophos Intercept X as well as proxy rules and settings that help us in minimizing the sites that our agents can go to, even after their work hours."
"The security on offer is pretty good. We are happy with it."
"The initial setup is pretty straightforward."
"This solution can be used with any device, mobiles, desktops, or any appliances."
"Intercept X helps with internal alerts, application access, and triggering support teams."
"It is quite scalable. You can always add more users. I would rate the scalability a nine out of ten."
"The solution is easy to install."
"The base product and the anti-malware feature are most valuable."
"FortiEDR can be improved by providing more detailed reporting."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"I haven't seen the use of AI in the solution."
"The support needs improvement."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"CylancePROTECT's dashboard could be more user-friendly."
"It should have better support for Windows and Mac."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"The product must make the interface a little more user-friendly."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them."
"The initial setup can be difficult if you don't come in with at least some knowledge about the product."
"We would like to deploy across a variety of machines simultaneously through the network."
"I would like to see better support for virtual and desktop infrastructures."
"There is some issue with the reporting and refreshing information on resources that have been eliminated."
"I would like the solution to have more functions and to be more user-friendly."
"When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part."
"The product defends very well on its own but could possibly use enhancement in giving users more controls."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 99 reviews. CylancePROTECT is rated 8.0, while Intercept X Endpoint is rated 8.4. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security. See our CylancePROTECT vs. Intercept X Endpoint report.
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