We performed a comparison between CylancePROTECT and Sophos EPP Suite based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NGAV and EDR features are outstanding."
"Fortinet is very user-friendly for customers."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The most valuable feature is the analysis, because of the beta structure."
"The solution was relatively easy to deploy."
"This is stable and scalable."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most functional item that we use is the process to turn off the false flags that it causes."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"The solution’s AI is its most valuable feature."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"I like the AI and mathematical components that they use."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The solution is stable."
"The solution efficiently protects the servers for our customers."
"The product’s selling point is its ability to protect against zero-day threats and its integration with the firewall."
"It's very simple to use. The managing of the endpoints is very easy."
"The anti-malware and web filtering are the solutions most valuable aspects."
"It is a stable solution. I would rate the stability a ten out of ten."
"We were concerned about the threat posed by malware. The product's effectiveness in addressing this threat and capturing it within the network has been quite helpful."
"The product is stable and has a user-friendly dashboard. It has good security features."
"The solution's setup is straightforward and doesn't take much time to complete."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution is not stable."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We find the solution to be a bit expensive."
"I haven't seen the use of AI in the solution."
"Cannot be used on mobile devices with a secure connection."
"The only minor concern is occasional interference with desired programs."
"The dashboard isn't easy to access and manage."
"I would say one thing that they might need to bring in is protection for mobile devices."
"It is hard to manage."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The price for this EPP platform is expensive and could be improved."
"The solution needs better dashboards that are easier to use."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The solution’s user interface could be improved."
"The update part is a bit tricky in the solution...The support is not that good."
"There could be an equipment inventory feature for the solution."
"One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team. It could be faster because I only got a response from the manager after a few days. If you open a case directly from the website, the response from the technical support agent may have been faster. I didn't open the request from the website, so that could be the reason why the response time took longer."
"The encryption features are not as good as McAfee's."
"More integration options could be included in Sophos EPP Suite."
"Sophos EPP Suite's support services need improvement."
"Sophos is lacking in the granularity of optimization, so having more control would be better."
"Configuring notifications is lagging a bit behind the curve as the product should be able to direct exactly where any notification type is sent."
CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while Sophos EPP Suite is ranked 26th in Endpoint Protection Platform (EPP) with 52 reviews. CylancePROTECT is rated 8.0, while Sophos EPP Suite is rated 8.0. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Sophos EPP Suite writes "The solution provides endpoint detection and response with a nice-looking dashboard". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security, whereas Sophos EPP Suite is most compared with Trend Micro Deep Security, Seqrite Endpoint Security, Trellix Endpoint Security, SentinelOne Singularity Complete and Xprotect . See our CylancePROTECT vs. Sophos EPP Suite report.
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