CylancePROTECT vs ESET Endpoint Protection Platform comparison

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10,056 views|7,518 comparisons
82% willing to recommend
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83% willing to recommend
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90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between CylancePROTECT and ESET Endpoint Protection Platform based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CylancePROTECT vs. ESET Endpoint Protection Platform Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors""Fortinet has helped free up around 20 percent of our staff's time to help us out.""The console is easy to read. I also like the scanning part and the ability to move assets from one to the other.""Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.""The solution was relatively easy to deploy.""The stability is very good.""The price is low and quite competitive with others.""The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."

More Fortinet FortiEDR Pros →

"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected.""The most valuable feature of CylancePROTECT is the support.""You can manage all the threats and everything from a centralized dashboard.""A user can continue to add endpoints and the solution will continue to perform well.""I rate the tool a ten out of ten when it comes to the ease of use or management part.""Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today.""I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats.""The solution is very quick at easily changing the levels of protection for each computer and the server."

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"The pricing, if compared to other products, is cheap.""It has a clean and clear interface.""The tools and the features available with this solution are very competitive. It is always updated to prevent upcoming attacks.""There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good.""The stability is good.""ESET Endpoint Security's best feature is that it's invisible until it detects a problem.""The solution has a very good endpoint feature.""In terms of the current global landscape, it is a great solution."

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Cons
"It takes about two business days for initial support, which is too slow in urgent situations.""The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions""The SIEM could be improved.""ZTNA can improve latency.""Once, we had an event that was locked and blocked, but information about it came to us two or three days later.""I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components.""Making the portal mobile friendly would be helpful when I am out of office.""I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."

More Fortinet FortiEDR Cons →

"CylancePROTECT could be improved in its technical support and communication.""It should provide more details about the events that they have detected.""The solution’s user interface could be improved.""Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs.""The solution needs better dashboards that are easier to use.""We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard.""The initial deployment was quite complicated.""​It needs real analysis of quarantined files. The EDR product isn't showing much right now."

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"They could improve the solution by adding better ransomware features.""The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints.""In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network.""I'm not aware of any areas that need improvement.""There are no areas for improvement. It does everything the consumer needs.""ESET should consider giving it application control.""I don't know if it's possible but I'm always looking for better protection.""In the future, a cloud version of the solution would be great."

More ESET Endpoint Protection Platform Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
  • "The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
  • "​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
  • "Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
  • "Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
  • "We would just add more if there are new users, but right now you just need one license for per user."
  • "I think that the price we are paying is good for what it is."
  • "The monthly fee is $55 USD per user."
  • More CylancePROTECT Pricing and Cost Advice →

  • "Pricing per month, for security services as apps in CEE pricing: up to €2 monthly is OK."
  • "ESET is perfect, if you can afford it."
  • "The cost is a very reasonable. When compared with other products, the price is low (though not very low)."
  • "At first, we thought it was a bit expensive, but we negotiated a better price."
  • "This solution is a good value for the money."
  • "Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee."
  • "This is not an expensive product."
  • "It is subjective. I don't think it is expensive. If you can have 10 user licenses for less than $100, I don't think it is expensive."
  • More ESET Endpoint Protection Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer: Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team… more »
    Top Answer:The pricing is significantly high. The implementation of this solution required us to allocate additional funds beyond… more »
    Top Answer:I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown… more »
    Top Answer:Currently, we have competitive pricing for Cylance, which is affordable enough to consider. However, similar pricing can… more »
    Top Answer:Following the acquisition by BlackBerry, there has been a noticeable slowdown in development and the introduction of new… more »
    Top Answer:ESET Endpoint Security’s most valuable feature is the management console.
    Top Answer:I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free… more »
    Top Answer:The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Blackberry Protect
    Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Blackberry Protect is a next generation artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats. It uses predictive analysis to quickly and accurately find even the most advanced threats before they ever take place. Blackberry Protect’s cloud-based supercomputer mines hundreds of millions of files from all over the cloud, allowing it to predict and stop any hacker dead in their tracks.

    Blackberry Protect runs on a lightweight agent and requires no internet connection. Instead of taking up massive amounts of computing power, it typically requires less than 1% of a system’s available computing resources. In addition, it only needs to be upgraded if the model is improved, which means that you can run it on your local servers and have constant and uninterrupted access to it.

    Benefits of Blackberry Protect

    Some of the benefits of using Blackberry Protect include:

    • The use of advanced AI analytics to provide extremely fast protection. The solution scans any and all applications that attempt to execute commands in your system. If it determines that the application is a threat, then it will respond to the threatening action within milliseconds. The anti-viral software will cancel or disallow any actions that the application attempts to initiate.
    • Minimizing of potential threats by cutting off the access of unauthorized devices. Blackberry Protect allows users to determine which devices are allowed to run on their network. It enforces the security rules that your system administrators set and denies hackers the ability to penetrate your system through unapproved devices.
    • Uses less computing power while still providing your system with a robust level of protection. Blackberry Protect runs on a lightweight agent that requires you to devote a fraction of the computing power that similar solutions require. This ensures that your system does not have to sacrifice security for processing power.

    Reviews from Real Users

    The Blackberry Protect software stands out among its competitors for a number of reasons. Two major ones are the artificial intelligence and machine learning algorithms that the solution uses to detect and deal with threats and the ability to scale your level of protection according to your needs.

    PeerSpot user Donald D., the owner of Terra Controls, notes the value of having both artificial intelligence and machine learning in a single product when he writes, “The most valuable feature is the AI and ML-based virus protection that does not rely on signature-based detection methods. The way this product works is that it does not go to a central server to pick up the latest virus definitions. Instead, it's a processor-powered search that checks to see if anything out of the ordinary is running on your machine. It looks for anomalies and cancels processes that do not look normal. For example, if a program tries to read the registry and then make a change, but it hasn't been authorized, then it is assumed to be a bad actor and the process is canceled or the action is disallowed.”

    PeerSpot user Orlando B., Head of Systems at SKN Caribecafe Ltda, noted how this program is not a one-size-fits-all solution when he writes, “The solution is very good at quickly and easily changing the levels of protection for each computer and server. It's very easy to control and to see what is happening with each computer. It's very easy to choose which computer I can look at and check.”

    ESET Endpoint Protection Platform (EPP) is a cybersecurity solution designed to protect businesses of all sizes against a wide array of cyber threats. Its advanced technologies and user-friendly interface provide robust security for endpoint devices, such as desktops, laptops, and mobile devices, without compromising performance. ESET's approach combines multiple layers of protection, including traditional signature-based detection with advanced heuristic analysis, behavioral monitoring, and machine learning, to effectively counter both known and emerging threats.

    ESET's Endpoint Protection Platform is based on a multi-layered defense strategy, which utilizes various technologies like cloud-based scanning, network attack protection, and exploit blockers. This strategy ensures solid protection against malware, ransomware, phishing attacks, and advanced persistent threats (APTs), offering businesses peace of mind regarding their digital security. ESET's platform protects computers, mobile devices, file servers and virtual environments. It’s available as a standalone product and as a part of a wider enterprise cybersecurity bundle, ESET PROTECT Enterprise, which also includes file server security, disk encryption, a cloud sandbox and EDR.

      ESET PROTECT Advanced

      The ESET PROTECT Advanced provides best-in-class endpoint protection against ransomware & zero-day threats, backed by powerful data security.

      • Leverages a multilayered approach that utilizes multiple technologies working together to balance performance, detection and false positives, and with automated malware removal and mediation.
      • Provides advanced protection for your company’s data passing through all general servers, network file storage including OneDrive, and multi-purpose servers to ensure business continuity.
      • A powerful encryption managed natively by ESET remote management console. It increases your organization's data security that meets compliance regulations.
      • Provides proactive cloud-based threat defense against targeted attacks and new, never-before-seen threat types, especially ransomware.

      Performance and Compatibility

      ESET is widely acclaimed for its light system footprint, ensuring that endpoint protection does not come at the expense of performance. This efficiency is crucial for maintaining operational productivity without sacrificing security. Moreover, ESET's solutions are compatible with a wide range of operating systems, including Windows, macOS, Linux, and Android.

      Centralized Management

      ESET Endpoint Protection Platform is managed via ESET Security Management Center, a centralized management console that provides real-time visibility into on-premise and off-premise endpoints. This simplifies the administration of security policies, streamlines the detection and response processes, and provides detailed reporting capabilities, making it easier for IT professionals to maintain a secure and compliant IT environment.

      Sample Customers
      Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
      Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
      ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
      Top Industries
      REVIEWERS
      Financial Services Firm21%
      Comms Service Provider11%
      Manufacturing Company11%
      Educational Organization5%
      VISITORS READING REVIEWS
      Computer Software Company16%
      Government8%
      Manufacturing Company8%
      Financial Services Firm8%
      REVIEWERS
      Manufacturing Company20%
      Financial Services Firm12%
      Security Firm12%
      Energy/Utilities Company8%
      VISITORS READING REVIEWS
      Computer Software Company14%
      Manufacturing Company12%
      Government8%
      Financial Services Firm6%
      REVIEWERS
      Manufacturing Company13%
      Computer Software Company9%
      Non Tech Company9%
      Financial Services Firm8%
      VISITORS READING REVIEWS
      Computer Software Company18%
      Comms Service Provider10%
      Construction Company6%
      Educational Organization6%
      Company Size
      REVIEWERS
      Small Business50%
      Midsize Enterprise16%
      Large Enterprise34%
      VISITORS READING REVIEWS
      Small Business31%
      Midsize Enterprise19%
      Large Enterprise50%
      REVIEWERS
      Small Business67%
      Midsize Enterprise11%
      Large Enterprise22%
      VISITORS READING REVIEWS
      Small Business29%
      Midsize Enterprise19%
      Large Enterprise52%
      REVIEWERS
      Small Business65%
      Midsize Enterprise15%
      Large Enterprise20%
      VISITORS READING REVIEWS
      Small Business41%
      Midsize Enterprise20%
      Large Enterprise39%
      Buyer's Guide
      CylancePROTECT vs. ESET Endpoint Protection Platform
      March 2024
      Find out what your peers are saying about CylancePROTECT vs. ESET Endpoint Protection Platform and other solutions. Updated: March 2024.
      767,847 professionals have used our research since 2012.

      CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews. CylancePROTECT is rated 8.0, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Symantec Endpoint Security, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our CylancePROTECT vs. ESET Endpoint Protection Platform report.

      See our list of best Endpoint Protection Platform (EPP) vendors.

      We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.