CrowdStrike Falcon Complete vs CylanceGUARD comparison

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Executive Summary

We performed a comparison between CrowdStrike Falcon Complete and CylanceGUARD based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, SentinelOne and others in Managed Detection and Response (MDR).
To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor.""Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done.""One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter.""The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7.""The case interface is Binary Defense MDR's most valuable feature.""The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to.""The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives.""Binary Defense has a human service department that provides live monitoring for our systems."

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"The main valuable features are feasibility, ease of deployment, and that it's all based in the cloud. I like that it is gradually updated and that the detection rate is higher than that of other endpoint solutions. There are fewer loopholes.""What's most valuable about CrowdStrike Falcon Complete as an endpoint security solution is that it provides different features against malware outbreaks. The solution is also cloud-based so it offers flexibility in terms of managing it. It's also easy to deploy the agent and you can deploy it through CrowdStrike, your CloudStrike console, or you can take that agent out and you can use different solutions to deploy it through your group policy, your SSCM, or any asset management tool.""CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well.""CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful.""The most valuable features of CrowdStrike Falcon Complete are the modern and intuitive capabilities, and because it is cloud-based it is much easier to adopt and roll out to the environment.""The most valuable feature of this solution is the real-time visibility into what is happening in your endpoint.""The most valuable feature of CrowdStrike Falcon Complete is the overall endpoint protection.""Falcon Complete's best features are its detailed reporting and user-friendliness."

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"It has a lot of things for Malops detections."

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Cons
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today.""We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement.""It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test.""Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine.""We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue.""I would like to see more frequent check-ins with our security status.""I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine.""It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

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"The initial setup was slightly complex although it's an easier solution.""I want better integration with other security solutions; integrating with third-party apps wasn't as seamless as I expected.""CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations.""Crowdstrike could be cheaper. It's pricier than Carbon Black.""We'd like the pricing to be a bit lower in the future.""The documentation that they had for the use of their API's was not very helpful.""All of our customers complain about the reporting and say that it is very poor.""There can be an application for the mobile device for the administrator of the platform to have an overview. In less than two minutes, they should be able to see what is going on and take action."

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"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."

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Pricing and Cost Advice
  • "The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
  • "From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
  • "The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
  • "It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
  • "Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
  • "Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
  • "After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
  • "The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
  • More Binary Defense MDR Pricing and Cost Advice →

  • "The price is okay, although you're not going to get away cheap when it comes to security."
  • "At approximately €60 per machine, per year, I think that it's a good price point."
  • "It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
  • "The average price is approximately $500 per customer."
  • "CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
  • "They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
  • "Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
  • "There is a license for this solution and everything is included. However, The price of the could be lower."
  • More CrowdStrike Falcon Complete Pricing and Cost Advice →

  • "Its price is reasonable, but there are other products that are cheaper than this."
  • More CylanceGUARD Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is reviewing tickets and the notes added by technicians.
    Top Answer:Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution… more »
    Top Answer:The only area I see for improvement with Binary Defense is their service portal. It could benefit from some… more »
    Top Answer:I am not a CrowdStrike fanboy, but as an IT leader, they make my life easy. I like proactive monitoring and remediation… more »
    Top Answer:If you are looking from an IT standpoint, you get what you pay for. There is proactive monitoring in addition to the… more »
    Top Answer:The biggest thing is to scan into your Office 365 environment, not from a cloud access security broker standpoint, but… more »
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    Comparisons
    Also Known As
    Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
    Falcon Complete
    Learn More
    Overview

    Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

    Visit us online at https://www.binarydefense.com

    Falcon Complete: Endpoint protection delivered as a service. The highest level of endpoint security maturity delivered immediately, without the burden of building and managing it yourself.

    Try Falcon for free at https://go.crowdstrike.com/

    CylanceGUARD is a subscription-based 24x7 managed XDR service that provides actionable intelligence for customers to prevent threats quickly while minimizing alert fatigue without requiring additional resources. This service is fully integrated with CylancePROTECT, CylanceOPTICS, CylancePERSONA, CylanceGATEWAY, and 3rd party vendors that provide holistic telemetry across all endpoints enabling our highly skilled BlackBerry analysts to threat-hunt through customer environments to find and contain threats, prevent major breaches, and allow organizations to mature their security posture. BlackBerry has the strategy, expertise, and technology to analyze and guard an organization by preventing and containing threats as well as large-scale breaches.

    Sample Customers
    Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
    Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
    Blue Bird Group, Patterson Companies Inc. Afrasia, Colorado Retina, Schneider Electric, ABB
    Top Industries
    REVIEWERS
    Manufacturing Company33%
    Wholesaler/Distributor8%
    Comms Service Provider8%
    Sports Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Healthcare Company8%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm15%
    Construction Company10%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Manufacturing Company7%
    Financial Services Firm7%
    Government7%
    VISITORS READING REVIEWS
    Manufacturing Company16%
    Comms Service Provider10%
    Educational Organization9%
    Retailer7%
    Company Size
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise19%
    Large Enterprise45%
    REVIEWERS
    Small Business42%
    Midsize Enterprise21%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise22%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise17%
    Large Enterprise44%
    Buyer's Guide
    Managed Detection and Response (MDR)
    March 2024
    Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, SentinelOne and others in Managed Detection and Response (MDR). Updated: March 2024.
    765,234 professionals have used our research since 2012.

    CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 74 reviews while CylanceGUARD is ranked 36th in Managed Detection and Response (MDR). CrowdStrike Falcon Complete is rated 8.6, while CylanceGUARD is rated 8.0. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of CylanceGUARD writes "Reasonable price, scalable, useful for Malops detections, and helpful for layered defense". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Red Canary MDR, whereas CylanceGUARD is most compared with Huntress.

    See our list of best Managed Detection and Response (MDR) vendors.

    We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.