We performed a comparison between BlackBerry Enterprise Mobility Suite and Ivanti Neurons for MDM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The conditional access policies that we set up are very useful."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"The tool's most valuable feature is Autopilot."
"Maturity makes it a stable product."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"Intune enables us to manage our devices from anywhere."
"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."
"Access to the emails on the go was most valuable. Having access to your emails in a secure way is one of the most important features of this solution. Blackberry ensures data security, and as a user, I can use it while on roaming or wherever I am."
"Whenever we have issues, people rely on the ability to check messages promptly."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"We can access emails within the active sync."
"The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"It's effective in what it is able to achieve and it's easy to use."
"The user interface is user-friendly."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The company provides great customer service."
"Could benefit from user having more control over devices."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"The initial setup is a little bit complex."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"Microsoft Intune needs to improve the initial login process."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"The initial installation could be simplified."
"As far as being able to remotely wipe a device, or remove it from the console, this is not simple to do. It is not a one-click motion, as it requires several steps."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"UI needs an upgrade, feels very outdated."
"The interface is complicated and not very easy to use."
"We would like the initial setup to be simpler."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"MobileIron UEM could improve the monitoring of devices."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while Ivanti Neurons for MDM is ranked 5th in UEM (Unified Endpoint Management) with 5 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while Ivanti Neurons for MDM is rated 7.4. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of Ivanti Neurons for MDM writes "Feature-rich, easy to use, and has responsive technical support". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE and SOTI MobiControl, whereas Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Jamf Pro, Ivanti Avalanche, IBM MaaS360 and BigFix. See our BlackBerry Enterprise Mobility Suite vs. Ivanti Neurons for MDM report.
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