We performed a comparison between BizTalk Server and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers."
"We can handle a large number of messages without any issues, ensuring that everything runs smoothly."
"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."
"I rate the tool's stability a nine out of ten."
"BIzTalk's integration with Visual Studio is the most valuable feature of this product."
"The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good."
"The solution has very helpful technical support."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"The stability has been good. We haven't had any issues."
"The product helps you to build faster."
"It is a stable solution...It is a scalable solution."
"Fast prototyping."
"The robotic process automation has increased the confidence of business users."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"The product could be improved in monitoring, managing, and support functionalities."
"BizTalk Server is an outdated legacy system that does not support messaging."
"The product's deployment can be quicker"
"It's a complex product because you have many degrees of freedom to connect different parts together. Whether it's sensible or not, is up to you, but the machine does allow it. But because of the vast degrees of freedom, it's complex."
"BizTalk is in the past, Microsoft is not going to evolve it any further or add any new features."
"The deployment could be simplified."
"They need to support the solution better, at this time the company does not have enough support."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
BizTalk Server is ranked 25th in Process Automation with 10 reviews while Pega BPM is ranked 2nd in Process Automation with 55 reviews. BizTalk Server is rated 7.2, while Pega BPM is rated 8.2. The top reviewer of BizTalk Server writes "Helps us implement complex mapping and integration, but deployment could be simplified". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". BizTalk Server is most compared with IBM Sterling B2B Integration Services, SAP Process Orchestration, Camunda, SEEBURGER Business Integration Suite and Bizagi, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our BizTalk Server vs. Pega BPM report.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
